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Q&A

Chair Hudson questions DHS on staff-to-resident ratios

New York City Council · Oct 28, 2026 · starts 2:23:45 · 1 min 56 sec

Hudson asks current staff-to-resident ratios. Fellini provides model budget staffing for 200-bed shelters: 43 for single adults, 46 with behavioral health, 51 at assessment, 60 for adult families, and 37 for families with children.

Crystal Hudson

We understand that there are often many staff vacancies at shelters and turnover rates are high.

Crystal Hudson

What is the current staff to resident ratio in shelter?

Christine Clarke

Sure.

Christine Clarke

Based on the model budgets that I mentioned before, where each shelter type has their own model budget, we adjusted to a certain capacity level, 200, so I can read off by program type

Christine Clarke

what we would expect for a shelter with a capacity of 200.

Crystal Hudson

That would be great.

Christine Clarke

For single adults, 43 staff.

Christine Clarke

For single adults with behavioral health services, 46 staff.

Christine Clarke

For single adult employment, 43 staff.

Christine Clarke

At our single adult assessment sites, 51 staff.

Christine Clarke

For our adult family shelters, 60 staff.

Christine Clarke

And for our family with children shelters, 37 staff.

Crystal Hudson

Okay.

Crystal Hudson

Thank you so much for that.

Christine Clarke

And if I could clarify, that's just PS lines.

Christine Clarke

There are some contracted staff that would not be accounted for in these lines.

Crystal Hudson

Okay, but I would presume then that that would make an even better ratio.

Christine Clarke

It would.

Crystal Hudson

Okay, what is the ideal staff-to-resident ratio?

Crystal Hudson

Is it what you listed?

Christine Clarke

I think it depends on the program, and it depends on the needs of the clients, and it's something we're continually assessing.

Crystal Hudson

So these numbers change?

Christine Clarke

The numbers change.

Christine Clarke

And again, the model budget is the model.

Christine Clarke

There are times where when the provider demonstrates a need for increased staff, we can go to OMB and request an increase.

Crystal Hudson

And the numbers you gave me are based on the model budget?

Christine Clarke

Yes.

Crystal Hudson

Okay.

Crystal Hudson

Thank you.