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Q&A

Council Member Aviles asks about citywide housing specialist numbers and performance

New York City Council · Oct 28, 2026 · starts 1:13:45 · 1 min 37 sec

Aviles asks how many housing specialists citywide and how performance is tracked. Fellini says she does not have the number and DHS measures success by CityFEPs placements.

Alexa Avilés

If I could ask a quick follow-up, thank you for that.

Alexa Avilés

In terms of, you mentioned OMB is setting the ratios.

Alexa Avilés

Do you have any sense of what is determining, what criteria is OMB using to determine whether or not

Alexa Avilés

our housing crisis is critical enough to actually make sure we have housing specialists that can make sure we get people out of the shelter system?

Christine Clarke

Yeah, and let me clarify, OMB doesn't set the...

Christine Clarke

ratio.

Christine Clarke

It's a model that we have

Christine Clarke

negotiated with OMB.

Christine Clarke

So there are, you know, depending on the capacity of the site, a certain number of staff to meet the critical core functions of what should happen in a shelter.

Alexa Avilés

So do you know how many housing specialists do you have citywide?

Alexa Avilés

And do you track performance around those housing specialists?

Christine Clarke

Yeah, I don't have the number of housing specialists.

Christine Clarke

That's certainly something we could follow up on.

Christine Clarke

And our measure of success, again, not related to that role specifically, but is CityFEP's placements and all placements to be.

Christine Clarke

Sure, sure.

Alexa Avilés

We know assistance comes in many forms, and permanent housing could come through a voucher or through many other means.

Alexa Avilés

We'd love to hear more about how DHS is securing staffing capacity to help make sure that residents are transitioning out of the shelter system, and how do we ensure that that is a robust and supportive environment.

Alexa Avilés

Thank you.