Long on social needs screening and care coordination
Long says about a quarter of NYC Care patients screen positive for a social need like food or housing instability and are routed to care coordination with a community health worker or social worker. He says no patient leaves a visit without a resource.
So the care that we provide for our NYC care members is identical to the care that we provide for all of our patients.
That's very, very important to us.
There's no two levels of care.
There's one level of care, and it's excellent at New York City Health and Hospitals.
I think it's about a quarter of our NYC care patients screen positive for having a social need, whether that's food, housing instability, things like that.
And if you screen positive for that, we put you into our care coordination, basically, program, which can mean it's either a community health worker we're going to assign you to or a social worker or one of our other programs.
So we treat social needs as a screening process akin to screening you for depression.
If you screen positive, you go down a pathway, and we make sure that you don't leave the visit without a resource.
Thank you.
Yeah.