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Chair Menin Questions DOT on Language Accessibility of the Application

New York City Council · Apr 23, 2025 · starts 1:42:32 · 40 sec

Chair Julie Menin questions DOT on the language accessibility of the application, and DOT clarifies that the application is now available in 12 languages.

Julie Menin

That's not correct, it's in 12 languages.

Julie Menin

Okay, because we're hearing from restaurants, we heard that directly.

Julie Menin

So it's on the you're saying it's it's absolutely in 12 languages, because we heard complaints about language access, so that those complaints are incorrect.

Michelle Craven

Yes, it launched in English and Spanish.

Michelle Craven

That's what our IT department was able to get ready at the time, but we have increased it to 12 languages since long.

Michelle Craven

When did you increase it?

Michelle Craven

I do not know specifically, but we can find out for you.

Julie Menin

We literally were hearing as of like the last couple weeks that it wasn't.

Julie Menin

So if this is something new that was done, that's great, but that is not what we've been hearing.

Michelle Craven

I'm gonna say that it was before the last few weeks, but we'll find out and get more clarity.

Julie Menin

Okay, okay.

Julie Menin

What can be done in terms of the complaints that you heard from the previous panel?