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Q&A

Lee on traffic calming request process for communities

New York City Council · May 29, 2026 · starts 0:38:27 · 2 min 55 sec

Lee describes the arduous process communities face requesting stop signs and speed bumps, especially around schools. Forgione and Beaton explain the holistic approach to evaluating community requests.

Linda Lee

Okay, so moving on to the process to obtain traffic calming measures, because I know that this is the case in my neighborhood as well, especially in the parts of Southeast Queens in my district where either around schools or,

Linda Lee

you know, in certain intersections, there are very long...

Linda Lee

Sort of like streets between the avenues because it's a very long distance and people speak by.

Linda Lee

And so in the situation where community members would like four-way stop signs, it seems like

Linda Lee

the process itself to want to have other traffic calming measures aside from the cameras, right?

Linda Lee

Whether it's a speed bump or four-way stop signs, it seems like a very arduous process to go through that many community members are not understanding, especially if they have the signatures from the streets in their neighbors.

Linda Lee

To want to get something like this done.

Linda Lee

And I know that usually DOT comes out and does a study and observes, but I think oftentimes the frustration is it's not during the times where kids get let out or where there's a lot of parents in one area, right, especially around the schools.

Linda Lee

And so just wondering if you could walk us through the process to obtaining other traffic calming measures and what factors does DOT consider in that?

Margaret Forgione

Sure, I can start.

Margaret Forgione

You know, I think we certainly don't want the processes to feel arduous.

Margaret Forgione

I think we've tried to create good pages on our website that explain these, but always open to feedback about how we can make it easier for the community to let us know what issues they're facing.

Margaret Forgione

The other point I would make is just that, you know, again, we do try to approach these things holistically.

Margaret Forgione

So it's helpful for us to hear from the community what's the issue, what's the challenge, and then we can work with them to figure out what the right solutions might be.

Margaret Forgione

It may be a speed hump.

Margaret Forgione

It may be a stop sign.

Margaret Forgione

It may be a traffic signal.

Margaret Forgione

It could be something else.

Margaret Forgione

But if they want to request like a specific tool, then we do have, you know, a process.

Margaret Forgione

processes for each of those.

Margaret Forgione

We can speak a little more.

Eric Beaton

Right, and the processes all work together.

Eric Beaton

If someone requests a stop sign and we think it's not appropriate for a stop sign, we don't say, well, sorry, nothing we can do here.

Eric Beaton

If we see speeding, then a speed hump might be appropriate or other traffic calming.

Eric Beaton

We do try to take the concern and find the right treatment.

Eric Beaton

And, you know, we definitely hear about the times of day and things.

Eric Beaton

You know, our signal engineers do go out and look at many times of day.

Eric Beaton

It's also helpful sometimes when we get feedback.

Eric Beaton

You know, there's a location where it turned out that, you know, summer Saturdays there was a big little league thing that goes on.

Eric Beaton

And so a weekday check, which is usually the busiest time of the city,

Eric Beaton

wasn't quite right, but because we heard about that traffic pattern, we could go out and look differently.

Eric Beaton

So the more information we get, the better we can be responsive to exactly what's going on there.

Linda Lee

Okay.