Skip to content
Council Discourse

NYC Council meetings, chaptered and linked by time.

Created by Uzair Qadir

Inspired by Vikram Oberoi's City Meetings

Q&A

Ariola and Kristoff clarify EMS revenue vs. costs

New York City Council · Jun 1, 2026 · starts 4:41:19 · 6 min 49 sec

Ariola questions whether EMS transport is a net revenue generator, noting FY26 revenue of $254.5M against $400.8M in costs. Kristoff explains EMS is a net cost, with revenue historically covering about a third of all-in costs, and clarifies the $92M adjustment is actually a revenue decrease replaced by city funds.

Joann Ariola

So the executive budget projects significant new EMS revenue annually, beginning in FY27.

Joann Ariola

Yet FY26, actual revenue came in well below the out-year projection against a substantial total department cost.

Joann Ariola

This gap raises fundamental questions about whether EMS transport is a net revenue generator or a net cost to the city.

Joann Ariola

And whether the financial plan's revenues projections are realistic.

Joann Ariola

The committee wants to understand the state of the ambulance fleet and whether staffing is adequate to meet that demand.

Joann Ariola

That being said, the executive budget projects $92 million in new EMS revenue annually beginning in FY27.

Joann Ariola

Yet FY26 actually came in at approximately $254.5 million against a total department cost of $400.8 million.

Joann Ariola

Does the department consider EMS ambulance transport to be a revenue generating operation or a net cost to the city?

Joann Ariola

And can you walk through the full revenue cost or the few revenue cost picture?

Lizette Kristoff

Yes.

Lizette Kristoff

So EMS services are definitely a net cost to the city.

Lizette Kristoff

They do not generate revenue beyond their costs.

Lizette Kristoff

In fact, historically, EMS revenue has covered about a third of the all-in cost of operating EMS.

Lizette Kristoff

So whenever we look at setting rates, we're looking at the total cost.

Lizette Kristoff

That's including not just the direct payroll for the EMTs and paramedics staffing the ambulances.

Lizette Kristoff

It's also including the fringe cost associated with that personnel.

Lizette Kristoff

It's including the OTPAS cost of the medical equipment, the supplies that they use, rent on any leased EMS stations.

Lizette Kristoff

It includes debt service for the purchase of ambulances, for the IT systems like the CAD system that are used to support 911 operations,

Lizette Kristoff

renovations at EMS stations, and it includes a proportional amount of support staff at the fire department that support EMS services.

Lizette Kristoff

So like the mechanics that help repair the ambulances, the IT personnel that work on those 911 systems, the HR people that help hire the EMTs.

Lizette Kristoff

Now, there are sort of three different adjustments to EMS revenue being made in the executive budget, one of which is the $92 million that's been referenced a few times.

Lizette Kristoff

That $92 million is actually not an increase in EMS revenue.

Lizette Kristoff

It is a decrease in EMS revenue and an increase in city funds.

Lizette Kristoff

So that was related to a Medicaid supplemental payment program that the city had incorporated into our EMS revenue targets.

Lizette Kristoff

You know, many of our transports are for Medicaid.

Lizette Kristoff

Medicaid patients, Medicaid pays according to their own fee schedule, which is much, much lower than what our actual costs are.

Lizette Kristoff

There is a program that several other states have been able to get in place, referred to as certified public expenditures, where you can essentially show Medicaid

Lizette Kristoff

that your costs are much greater than their rates, and they will make a supplemental payment.

Lizette Kristoff

That has to go through a state Medicaid plan amendment process, and we actually have two spas in coordination with New York State that have been pending for over five years now

Lizette Kristoff

in back and forth with the federal centers for Medicaid and Medicare services.

Lizette Kristoff

That hasn't been approved yet.

Lizette Kristoff

And you've seen this in prior years where that revenue has been taken down one year at a time.

Lizette Kristoff

This plan includes a significant adjustment to take down most of that revenue in the baseline.

Lizette Kristoff

The plans are still pending, so it's possible it may get approved, probably at a much lower amount than we thought initially.

Lizette Kristoff

But that's why you see that adjustment.

Lizette Kristoff

And that's being replaced one for one with city tax levy dollars, so there's no negative impact to EMS operations from that program not going through.

Lizette Kristoff

The other two adjustments are our savings initiatives.

Lizette Kristoff

So we have treatment in place, which is $10.1 million up, mostly because of Medicaid revenue.

Lizette Kristoff

Now that one, in contrast to the CPE that I was just talking about, that SPA, the state Medicaid plan amendment, has already

Lizette Kristoff

been approved by the federal government.

Lizette Kristoff

So we feel much more confident with that.

Lizette Kristoff

That was approved fairly recently, so back in February, and that is mostly what is supporting that 10.1.

Lizette Kristoff

Then we have another 24.6 million, and that is tied to the increase in EMS rates.

Lizette Kristoff

But when you look at all of those adjustments and you compare what the EMS revenue targets were as of

Lizette Kristoff

the preliminary budget to now overall the EMS revenue target is going down because of that large $92 million adjustment.

Joann Ariola

Right, okay, so if the $92 million number is not correct, right, or not exactly correct.

Lizette Kristoff

It's the other way around.

Lizette Kristoff

Could be.

Lizette Kristoff

So it's not revenue going up, it's revenue going down.

Lizette Kristoff

Okay.

Lizette Kristoff

City dollars going up.

Joann Ariola

Okay, so then what is the department's total EMS revenue for FY27, and how does that compare to the total cost of running EMS?

Joann Ariola

What are the actual numbers?

Lizette Kristoff

So the FY27 EMS revenue target is $343.7 million.

Lizette Kristoff

And that is still substantially short of the all-in cost of operating EMS, which is in excess of $900 million.

Joann Ariola

Okay.

Joann Ariola

And so you're also saying, all right, so the executive budget projects $400.5 million in total EMS revenue in the out years.

Joann Ariola

Is that correct?

Lizette Kristoff

No.

Lizette Kristoff

So that number, $400.5, was what it was as of the preliminary budget.

Lizette Kristoff

As of the executive budget, it is now $343.7 million.

Joann Ariola

So it went down.

Joann Ariola

Okay.

Joann Ariola

And so the FY26 came, that was actually $254.5 million.

Joann Ariola

So what accounts for the difference?

Joann Ariola

What do you think is the major reason for the difference and why it decreased?

Joann Ariola

Is it because the $92 million is not incremental and it was actually a negative?

Lizette Kristoff

So the 92 million was taken down.

Lizette Kristoff

So that helps explain part of the difference between the 400 and the 343.

Lizette Kristoff

And then the two things going up are the 10.1 for treatment in place and the 24.6 tied to increasing ambulance rates.

Joann Ariola

Okay, so we're still not working with real numbers and we're still not, we're working on what ifs and how are we supposed to really put a budget plan together when there's not any tangible numbers so far.