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Q&A

Ariola and Kristoff discuss ambulance fleet capacity and revenue

New York City Council · Jun 1, 2026 · starts 4:48:08 · 2 min 19 sec

Ariola asks about ambulance fleet size and out-of-service rates. Kristoff reports about 600 ambulances with 30% out of service at any time, average age two years, with replacements targeted at 5-6 years. Ariola asks if more ambulances would increase revenue; Kristoff says call volume would limit the impact.

Joann Ariola

Okay, so I'm gonna switch to fleet capacity.

Joann Ariola

What is the current size of the FDNY ambulance fleet and how many units are out of service at any given time due to maintenance or age and what is the average?

Joann Ariola

Age of the fleet.

Lizette Kristoff

So there are about 600 ambulances in the field.

Lizette Kristoff

The number is a little bit higher than that if you include specialty ambulances and ambulances used in training.

Lizette Kristoff

The average out of service is about 30%, but our number of ambulances reflects the fact that we need that level of spares available.

Lizette Kristoff

The average age is about two years.

Lizette Kristoff

So we aim to replace our ambulances when they're five to six years old.

Lizette Kristoff

And so they're fairly young.

Joann Ariola

And is that done regularly?

Lizette Kristoff

Yes, there was a delay around the pandemic because of manufacturing delays, but we have since caught up.

Joann Ariola

Okay, and if the FDMY increased the number of active ambulances, would transport revenue increase proportionally, or are there just other constraints such as staffing or coal volume that would limit that impact?

Lizette Kristoff

So call volume would definitely limit the impact.

Lizette Kristoff

So we think that the demand side of that equation is fairly constant.

Lizette Kristoff

The number of people calling 911 for a medical emergency isn't likely to change if we have more or fewer ambulances.

Lizette Kristoff

How we estimate the revenue impact of adding a tour depends a little bit on the situation.

Lizette Kristoff

So in instances where we're replacing a tour that was operated by a voluntary hospital, which has certainly happened many times over the last few years.

Lizette Kristoff

We can estimate the full revenue impact of that because basically supply is staying the same.

Lizette Kristoff

We're just replacing who is operating that tour.

Lizette Kristoff

If we were adding tours to the system to improve response time, say, the revenue impact would be less.

Lizette Kristoff

There would still be one, but it would sort of redistribute where those patients are going.

Lizette Kristoff

We're only two-thirds of the system.

Lizette Kristoff

The other one-third is the voluntary hospitals.

Lizette Kristoff

So if we were adding additional tours to increase the total number, we would anticipate that we would proportionally pick up more tours.