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Q&A

Banks and Esposito discuss NYCHA elevator outages and emergency response

New York City Council · Jun 1, 2026 · starts 5:14:43 · 3 min 45 sec

Banks asks about NYCHA elevator outages affecting emergency response. Esposito details an elevator task force and pilot program with NYCHA's elevator team, but acknowledges outages can create barriers and delays for emergency responses in NYCHA buildings.

Chris Banks

Let me go to some other questions.

Chris Banks

When it comes to NYCHA emergency response challenges, there was a recent study done by the elevator advocates,

Chris Banks

and this was a relegated, particularly dealing with the 42nd Council District, which stated that there were close to

Chris Banks

five buildings in my district which had chronic elevator outages.

Chris Banks

So I want to know, particularly with these elevator outages that have taken place, has that been a barrier or has that played in the response time, particularly when it comes to NYCHA developments?

John Esposito

So the fire department, we have an elevator task force, and we work closely with NYCHA and the NYCHA elevator team.

John Esposito

So we have a pilot program that we've expanded that when the fire department receives a call for a defective elevator or somebody stuck in an elevator,

John Esposito

At the same time, we will also notify the NYCHA elevator team, and at times we can have an elevator mechanic meet us at the scene and resolve that problem sooner.

Chris Banks

What about just general response times to someone who may be calling 911 for some type of help?

Chris Banks

What is the, has that been a barrier?

Chris Banks

Has there been situations where there's been an elevator outage that has blocked or prevented access to that particular call?

John Esposito

I see you're asking about emergency operations in a building when there's an elevator on the service.

John Esposito

And that's entirely something that can happen and does on occasion.

John Esposito

Right.

John Esposito

I don't have the specific stats on that.

Chris Banks

So that goes to my broader point on response time, particularly.

Chris Banks

when it comes to NITRA residents, when it's been reported in my district that we have five buildings that have chronic

Chris Banks

elevator outages and I just want to hone in on what's being done as far as any is there any coordination with NYCHA and with some of these private developers that are now managing these developments.

John Esposito

So specifically with NYCHA we do have coordination about the elevators we report when we operate there and have an elevator out of service we do report that to NYCHA.

John Esposito

And it becomes their responsibility to repair it.

Chris Banks

So has the FDNY observed situations where elevator outages have created barriers, delays of responding to emergencies within NYCHA, to be more specific?

John Esposito

Yes, that happens occasionally, but I don't have the stats for how many.

Chris Banks

And if so, what coordination?

Chris Banks

Exists between the FDNY and NYCHA to address these challenges to ensure that residents can receive timely emergency assistance, particularly seniors or individuals with disabilities and residents living on the upper floors.

John Esposito

We would notify NYCHA when we discover an out-of-service elevator.

Chris Banks

And when it's not per se NYCHA, what's the coordination when it comes to a RADPAC converted development?

John Esposito

We would deal with the managing agent then.

Chris Banks

Okay.

Chris Banks

Has the FDNY identified any developments that consistently present operational challenges?

Chris Banks

due to chronic elevator outages?

Chris Banks

And if so, are there any proactive measures being taken to mitigate those risks before the emergency occurs?

John Esposito

In those new complexes or with the new managing agents, we have not identified that at this time.

Chris Banks

Thank you, Madam Chair.

John Esposito

Chair Ariola.

Joann Ariola

Thank you.