CEC testimony - Saeed on language access services
Saeed describes CEC's yearly language access training for community boards, occasional translation and interpretation requests accommodated as budget allows, referrals to MOIA, and over-the-phone interpretation available to all boards through a LanguageLine contract.
Responsive to the evolving needs of New York City's diverse population and to support community boards in language access,
we provide yearly training on best practices for implementing language services as well as how to request language services from agencies.
We do receive requests from boards from time to time for translation services, which we accommodate as budget allows.
And for interpretation service, we refer requests to the Mayor's Office of Immigrant Affairs or one of our trusted vendors.
Finally, the CEC continues to make over-the-phone interpretation available to all community boards through a paid contract with LanguageLine.