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Agency Testimony

Erin Dalton: Introduction and DSS commitment to vulnerable populations

New York City Council · Jun 24, 2026 · starts 0:16:38 · 1 min 16 sec

DSS Commissioner Erin Dalton introduces joined officials and describes DSS's commitment to culturally competent services, recognizing unique experiences of LGBTQIA and TGNC communities seeking assistance.

Erin Dalton

Good morning.

Erin Dalton

My name is Erin Dalton and I serve as the Commissioner for New York City Department of Social Services and my pronouns are she and her.

Erin Dalton

I would like to thank Chair Hudson, Chair Farias, and the members of the Committee on General Welfare, the members of the Committee on Women and Gender Equity for convening today's hearing on housing instability among LGBTQIA individuals in New York City.

Erin Dalton

I am joined today by John Rojas, HRA Chief Special Services Officer, Rima Rivera, HRA Deputy Commissioner for Domestic Violence Services, Andrea Reed,

Erin Dalton

HRA Executive Deputy Commissioner for Housing Services, and Sonia Russell, DHS Interim Deputy Commissioner for Adult Services and Shelter Operations.

Erin Dalton

Serving vulnerable populations is an integral part of our work at DSS.

Erin Dalton

Through our work at the Human Resources Administration, or HRA, and the Department of Homeless Services, or DHS, we understand that our clients are reaching out for assistance precisely because they are in an acutely vulnerable moment.

Erin Dalton

As stewards of critical programs and resources, it is incumbent upon us to recognize that one size does not fit all.

Erin Dalton

That is why recognizing the unique experiences of lesbian, gay, bisexual, transgender, queer, questioning, intersex, and asexual, LGBTQIA, transgender, and gender nonconforming TGNC communities is so important to our work.