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Q&A

Farías questions DSS on training efficiency assessment

New York City Council · Jun 24, 2026 · starts 1:33:39 · 1 min 13 sec

Farías asks how DSS assesses training effectiveness. Russell acknowledges the agency tracks who completes trainings but does not currently have post-training assessment measures. Farías encourages implementing such evaluations.

Amanda C. Farías

Yeah, I just have a couple questions based off of some responses.

Amanda C. Farías

In terms of the staff trainings that occur, how are you assessing your training efficiency?

Amanda C. Farías

Is there like a post-case management referral?

Amanda C. Farías

Is it going off of any responses from any of the folks that...

Amanda C. Farías

Are experiencing, you know, the case managers on site, what's the assessment look like?

Amanda C. Farías

if any assessment is done at all?

Sonia Russell

That's a great question, Chair.

Sonia Russell

Currently, we just track data as it relates to those that are taking the survey.

Sonia Russell

So we have information that relates to the DHS staff that takes the survey, as well as the provider staff that takes the survey.

Sonia Russell

But to your question, we don't have anything specific to track the post-training.

Sonia Russell

So that's a great question.

Amanda C. Farías

Yeah, I would encourage us to consider looking at that just because of the population we're serving.

Amanda C. Farías

We want to make sure that there is a debrief within ourselves about what we're doing.

Amanda C. Farías

So I would consider that.