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Q&A

Thomas-Henry questions DOT on fee collection and refund concerns for Intro 918

New York City Council · Jun 25, 2026 · starts 0:33:33 · 1 min 50 sec

Thomas-Henry probes DOT's concern about collecting fees after licensing. Craven explains the fee is paid at the end of the approval process, so refunds are not an issue, but DOT worries businesses may be less motivated to pay on time once already operating, requiring staff to chase payments.

Shanel Thomas-Henry

Okay, and as mentioned, this is just one of the fees that businesses have to pay when they're doing an outdoor dining?

Michelle Craven

This is the only annual fee that they have to pay.

Michelle Craven

There are several fees when you're setting up the program, when you first apply, and then from year to year, there is one annual fee.

Shanel Thomas-Henry

Okay, so, and it was mentioned that if...

Shanel Thomas-Henry

Application is not, does not go through, just correct me if I'm wrong, does not go through, then the owner basically does not receive any of that couple of hundred to $2,500 back.

Shanel Thomas-Henry

Is that correct?

Michelle Craven

That is not correct, actually.

Michelle Craven

This fee is what you pay

Michelle Craven

It's sort of the final fee before you get your license, and then it's the annual one.

Michelle Craven

So if it doesn't go through, you do not pay this fee.

Shanel Thomas-Henry

So what was the concern around if the entity doesn't get the license, you guys will never see the fee?

Shanel Thomas-Henry

What's that concern?

Michelle Craven

The concern is actually we have found various programs.

Michelle Craven

that once someone has the authority to operate, and so you would pay the first fee, you would get your license.

Michelle Craven

Sometimes it is difficult.

Michelle Craven

We find that sometimes people are less interested in paying once they're kind of already out there, they have their license, they're like ready to go.

Michelle Craven

And then people don't always pay on time or they might be late and then we have to chase after people to get them to pay.

Shanel Thomas-Henry

So as the structure is now, you pay the fee before you get your license?

Michelle Craven

Yeah.

Shanel Thomas-Henry

Up front?

Michelle Craven

It's the last thing before you get your license, when you sign your revocable consent agreement.

Shanel Thomas-Henry

But if you do pay the fee and don't get your license, you get that back?

Michelle Craven

You would, yeah, but that wouldn't happen.

Shanel Thomas-Henry

What do you mean that wouldn't happen?

Michelle Craven

You've gone through the entire review process, the review and approval process, before you would pay this fee.

Michelle Craven

So, like, if you're paying this fee, we're good to go.