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Q&A

Thomas-Henry questions DOT on implementation cost and automated payment for Intro 918

New York City Council · Jun 25, 2026 · starts 0:35:23 · 1 min 9 sec

Thomas-Henry asks about implementation costs and whether automatic quarterly payments could work. Craven says it would add staffing responsibilities or slow down approvals, and while automated billing exists, converting to quarterly automated invoicing would be a slow process.

Shanel Thomas-Henry

How much does DOT anticipate it will cost to implement Introduction 918?

Michelle Craven

So I don't know if we've done a specific estimate, but we do believe it would add to our staffing responsibilities because it would be the same people who currently issue the invoices and also do things like register contracts.

Michelle Craven

Who are currently very busy full-time getting restaurants set up with their licenses.

Michelle Craven

So either we would have to add additional staff or it would have the effect of slowing down the approval process for other restaurants.

Shanel Thomas-Henry

Have you considered an automatic payment process?

Shanel Thomas-Henry

So once the person signs up,

Shanel Thomas-Henry

They can automatically quarterly pay that fee?

Michelle Craven

We have automated billing for the annual fees currently.

Michelle Craven

We would have to change it in our portal to get it to be a quarterly automated invoice process.

Michelle Craven

And that is something that is kind of a slow process to implement, unfortunately.

Michelle Craven

So definitely considered it.

Michelle Craven

It sounds great.