Skip to content
Council Discourse

NYC Council meetings, chaptered and linked by time.

Created by Uzair Qadir

Inspired by Vikram Oberoi's City Meetings

Q&A

Council Member Dinowitz on warranty accountability for completed capital work

New York City Council · Jul 15, 2026 · starts 2:19:57 · 4 min 59 sec

Dinowitz asks what mechanisms HPD has to hold contractors accountable after work is completed, citing Tracy Towers' history of repairs that didn't last. Phillips describes monthly monitoring during construction and warranty periods. Alika notes HPD teams remain available post-construction.

Eric Dinowitz

I have one more question.

Eric Dinowitz

Okay.

Eric Dinowitz

The same concerns about the elevators, the same concerns about the repairs, the loans that were taken out in 2016 remain the same today.

Eric Dinowitz

The residents at Tracy Towers say, well, 10 years ago, they told us they were fixing the elevators and they're still broken.

Eric Dinowitz

There isn't a day where all six elevators in either building are working.

Eric Dinowitz

I think last we checked, you were there 40 times this year.

Eric Dinowitz

The fire department had to come for the elevators.

Eric Dinowitz

Those are not fixed elevators.

Eric Dinowitz

And so for the residents of Tracy Towers, what guarantees do they have that HPD is conducting the oversight to ensure that the money that our tax dollars are being invested in, that we are investing in our affordable housing with these loans?

Eric Dinowitz

There's oversight over that and the quality of the work and that if we replace all the elevators, that in two years, they're not all going to break down again.

Eric Dinowitz

That if they replace the roof, it's not going to start leaking in two years.

Eric Dinowitz

What mechanisms do you have to hold accountable the people who do the work?

Adam Phillips

So like I mentioned before, we have monthly construction requisitions where the contractors

Adam Phillips

is only paid based on work that has been completed.

Adam Phillips

So there's someone from HPD because we have city capital.

Adam Phillips

There's someone from HDC because they're the first mortgage lender.

Eric Dinowitz

Can I just clarify my question?

Eric Dinowitz

I'm not sure you understood it.

Eric Dinowitz

Maybe I didn't say it right.

Eric Dinowitz

No, I think I got it.

Adam Phillips

I think what we're trying, what we need to parse here is what is the actual scope of work?

Adam Phillips

Is it a repair or is it a complete replacement?

Eric Dinowitz

Complete replacement of elevators, which I think was in the scope of work for this particular building.

Adam Phillips

But not in 2016.

Eric Dinowitz

Not in 2016.

Eric Dinowitz

So let's say 2026, we're looking forward.

Eric Dinowitz

Scope of work, brand new elevators, right?

Eric Dinowitz

You have, let's just go with that one project.

Eric Dinowitz

You requisition, the work's being done, great.

Eric Dinowitz

After the work is completed and after the contractor has left,

Eric Dinowitz

Is HPD going to stay and monitor it to make sure it is continuing to function?

Eric Dinowitz

Are they going to stay to hold the contractor accountable if it breaks down, if in five years they still don't have working elevators?

Eric Dinowitz

Or is HPD's only job to make sure that the work is being done on a month-by-month basis?

Adam Phillips

Our main goal is to make sure that the work is done correctly at the time it's being done, right?

Adam Phillips

So we're ensuring that the requisitions that are going through are being processed and paid correctly and the work is done as it should.

Adam Phillips

We can have oversight and we can work with the owner to make sure that they are holding the contractor's feet to the fire.

Adam Phillips

There is also typically a warranty period, right?

Adam Phillips

So if after...

Adam Phillips

A year, there are problems with the elevator.

Adam Phillips

It's incumbent upon the owner to ensure that they are going back to the manufacturer or the contractor and holding them to the warranty standards.

Adam Phillips

And that's standard across all affordable housing projects.

Adam Phillips

co-ops or rentals.

Eric Dinowitz

Okay.

Alika Amprey-Samuel

And just a little bit about housing supervision, the portfolio analysts will still be there.

Alika Amprey-Samuel

The constituent services coordinators will still be there.

Alika Amprey-Samuel

The technical services team will still be there.

Alika Amprey-Samuel

The engineers that work at HPD will still be there.

Alika Amprey-Samuel

So whenever there's an issue, we will still be able to call on folks within across the agency to come out.

Alika Amprey-Samuel

And so it doesn't end when a project ends.

Alika Amprey-Samuel

We're still there.

Eric Dinowitz

Yeah, it sounds like there's room to grow in this regard, given the experience.

Eric Dinowitz

Tracy, I see amalgamated nodding their heads at all of our other Mitchell alums.

Eric Dinowitz

It seems like there's room to grow.

Eric Dinowitz

I don't know if the one-year warranty was a...

Eric Dinowitz

Hypothetical or like was that what the warranty typically is one year?

Adam Phillips

It's a hypothetical.

Adam Phillips

Okay.

Adam Phillips

Every contractor is responsible for completing the work to the owner.

Adam Phillips

Typically things that are installed have a warranty period.

Adam Phillips

Typically roofs have a warranty period, elevators, different mechanical equipment.

Adam Phillips

It varies based on what's installed.

Eric Dinowitz

All right.

Eric Dinowitz

It sounds like there's room to grow in this area and work to be done together on this because the work done 10 years ago had a warranty and it wasn't fixed.

Eric Dinowitz

And we're concerned the work going forward at any of these Mitchellamas around the

Eric Dinowitz

city, that we make sure as a city we are holding accountable these contractors who are ostensibly doing the work, and then it falls on the tenants to pay for more repairs after the work's done.

Eric Dinowitz

And we know things go slowly in government, that a year, two years is going to go by before there's any oversight.

Eric Dinowitz

We want to work together to make sure we're holding those accountable.

Eric Dinowitz

To keep costs down, to use all the tools in our toolbox.

Eric Dinowitz

And I just, again, I want to thank you for your testimony.

Eric Dinowitz

There's lots of work to be done on this to keep these rents down, to maintain that promise of affordability that was promised to us from this administration.

Eric Dinowitz

I stand ready to work with all of you.

Eric Dinowitz

The tenants stand ready to work with you, but they deserve dignity and affordability in their affordable housing developments.

Eric Dinowitz

Thank you, Chair.

Pierina Ana Sanchez

We don't clap in hearings.

Pierina Ana Sanchez

We only, we do the silent approval gesture, but.