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Q&A

Council Member Maloney on whether violations could have been caught earlier

New York City Council · Sep 2, 2026 · starts 1:56:38 · 3 min 7 sec

Maloney asks whether violations found during the outbreak response could have been identified earlier through routine inspections. Schiff explains inspections are annual point-in-time checks and the multi-layered compliance program includes education, training, and reminders.

Lynn C. Schulman

Councilmember Maloney.

Corinne Schiff

Thank you, Chair Shulman, and thank you, Commissioner, for your thoughtful testimony.

Virginia Maloney

testimony, your work to contain this outbreak, and your commitment to doing better next time.

Virginia Maloney

I want to echo some of the concerns that have already been raised, including enforcement, transparency, and that includes updating the website to reflect the accuracy of what this outbreak included.

Virginia Maloney

Every life should be counted.

Virginia Maloney

I want to go back to what was raised around enforcement and the violations that increased after in the summer months.

Virginia Maloney

Were the violations that were uncovered during this outbreak response things that the department believes could or should have been identified earlier through the routine inspections that are already in place?

Virginia Maloney

And if so, what needs to change about our routine inspections so that we find these problems before there is an outbreak?

Commissioner Martin

Yeah.

Commissioner Martin

Let me speak to the violations and give some detail there and then turn it over to Deputy Commissioner and talk a little bit more.

Commissioner Martin

So 110 violations were identified as part of this in that cluster region.

Commissioner Martin

This stratified into different sort of types of violations.

Commissioner Martin

15 of them were public health hazards, 50 of them were critical violations, and then another 40 were general violations found in this cluster region.

Commissioner Martin

So let me turn it over to Deputy Commissioner Crenshaw.

Virginia Maloney

Thank you, Commissioner.

Virginia Maloney

And the inspections that we do, it's part of our cluster responses because we're also trying to understand what has happened during a cluster.

Corinne Schiff

But I want to just note that the inspections, which as we've talked about, is one piece of our overall enforcement program, which includes that outreach, education, training.

Corinne Schiff

Those are designed to be an annual inspection.

Corinne Schiff

So it's really a point-in-time check to promote compliance along with all of the other things that we do.

Corinne Schiff

And it's really...

Corinne Schiff

The constant monitoring and maintenance that the owners have to do,

Corinne Schiff

that is the prevention that we need to reduce the risk of Legionella bacteria growing in these systems, which are an ideal environment for the growth of Legionella bacteria.

Virginia Maloney

So in these cases where issues were uncovered, why weren't they discovered earlier through these inspections that you were talking about, and what can we do in the future to find those problems?

Corinne Schiff

We aim to conduct an annual inspection, and when we conduct that inspection, if we find violations, we will issue a summons.

Corinne Schiff

All of that is designed to provide, we have multiple points in our overall program to

Corinne Schiff

encourage cooling tower operators to follow the very detailed requirements in the laws and regulations.

Virginia Maloney

And I quickly wanted to speak about the frequency of the requirements and particularly in the summer when we know cooling systems are heavy.