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Public Testimony

Heven Barhanet on 3333 Broadway water restrictions and DOHMH failures

New York City Council · Sep 2, 2026 · starts 4:09:25 · 5 min 1 sec

Heven Barhanet describes living with water restrictions since January at 3333 Broadway in Harlem, criticizes DOHMH for sending untrained community health workers without Spanish translation materials, and calls out the mayor and Council Member Abreu for absence. She reports still being under water restrictions.

Member of the Public - Heven Barhanet

Good afternoon.

Member of the Public - Heven Barhanet

My name is Heven Barhanet.

Member of the Public - Heven Barhanet

I am a resident of 3333, which is on the west side of Harlem on 135th and Broadway.

Member of the Public - Heven Barhanet

We have been living with Legionnaires since January.

Member of the Public - Heven Barhanet

We have had water restrictions in our building since January.

Member of the Public - Heven Barhanet

One of the things that I want to bring up

Member of the Public - Heven Barhanet

Unfortunately, I didn't have a time.

Member of the Public - Heven Barhanet

I will write a full testimony and submit it.

Member of the Public - Heven Barhanet

But I do want to...

Lynn C. Schulman

You can...

Lynn C. Schulman

You have...

Lynn C. Schulman

By the way, you have 72 hours from when this hearing ends to submit.

Member of the Public - Heven Barhanet

Okay.

Member of the Public - Heven Barhanet

Perfect.

Member of the Public - Heven Barhanet

Thank you so much.

Member of the Public - Heven Barhanet

My biggest concerns that I want to mention are the failures of the health department.

Member of the Public - Heven Barhanet

And I heard earlier today the health department speak.

Member of the Public - Heven Barhanet

And it was quite frustrating to hear the things that they were saying that were not actually happening in reality for those of us that were experiencing Legionnaires.

Member of the Public - Heven Barhanet

I want to note that when we first found out that we had Legionnaires in our building, when the health department showed up, they sent one community health worker.

Member of the Public - Heven Barhanet

She did not understand what she was talking about.

Member of the Public - Heven Barhanet

She shared incorrect information with us, which I think leads to the...

Member of the Public - Heven Barhanet

I saw in the legislation regarding having a hotline, right, where people can speak to those who understand what Legionnaires is.

Member of the Public - Heven Barhanet

The fact that you had a community health worker show up, and she was speaking so cavalier about this, about the fact that we had Legionnaires in our building, and was not providing any resources.

Member of the Public - Heven Barhanet

She had no literature with her.

Member of the Public - Heven Barhanet

She had nothing.

Member of the Public - Heven Barhanet

She just had herself.

Member of the Public - Heven Barhanet

And as she was speaking, the management was there, and we asked them, I said, what are you going to provide in regards to a timeline regarding how you're going to address this issue?

Member of the Public - Heven Barhanet

Because now you're telling us that we're going to have water restrictions in our building, and this is during the wintertime, telling us that we can't use our hot water, telling us that we have to take cold showers and a cold bath.

Member of the Public - Heven Barhanet

That part.

Member of the Public - Heven Barhanet

I don't know if you've ever had to use a shower hose, which is literally the same hose that you use when you're out in your back garden to shower yourself.

Member of the Public - Heven Barhanet

It is the most demeaning thing.

Member of the Public - Heven Barhanet

And as someone that has literally migrated here from another country, I come here to not have to deal with those things.

Member of the Public - Heven Barhanet

And it's extremely frustrating to have to literally shower with a shower hose.

Member of the Public - Heven Barhanet

So thank you for mentioning that because that was disgusting.

Member of the Public - Heven Barhanet

Let me just say these last things, a couple of things that I do really want to mention about the failures of the health department, because I think that when they were up here, they were just being disingenuous.

Member of the Public - Heven Barhanet

When they showed up to our meeting, they did not have, our building has predominantly Spanish speakers.

Member of the Public - Heven Barhanet

They had nobody there to translate in Spanish the health issues around what Legionnaires were.

Member of the Public - Heven Barhanet

They had to have a resident from our building translate.

Member of the Public - Heven Barhanet

health issues, like talking about Legionnaires, and there was massive confusion in that meeting.

Member of the Public - Heven Barhanet

In addition to that, the fact that nobody from Mayor Mamdani's office showed up was disturbing.

Member of the Public - Heven Barhanet

To this date, nobody from his office has showed up.

Member of the Public - Heven Barhanet

And the fact that we have the conversations around what are the resources that you're going to provide residents post-putting water restrictions.

Member of the Public - Heven Barhanet

I don't care that you're giving free U.S.

Member of the Public - Heven Barhanet

Open tickets for $100.

Member of the Public - Heven Barhanet

For the last six months, I've had to accumulate an additional cost.

Member of the Public - Heven Barhanet

I've had to go to the hairdresser to shower, to wash my hair.

Member of the Public - Heven Barhanet

I've had to go to friends'houses.

Member of the Public - Heven Barhanet

I've had to buy water.

Member of the Public - Heven Barhanet

I've had to get a gym membership that has a shower.

Member of the Public - Heven Barhanet

All of these additional costs.

Member of the Public - Heven Barhanet

I'm currently in housing court because our landlord refuses to give us a discount on our rent.

Member of the Public - Heven Barhanet

These are the things that are just extremely frustrating.

Member of the Public - Heven Barhanet

In addition to that, the health department has not shown up since that time that we had the meeting because we had a huge press conference.

Member of the Public - Heven Barhanet

And I really want to shout out the Harlem Legionnaires Task Force because if it wasn't for them and their support, we would have been drowning.

Member of the Public - Heven Barhanet

We would have had no attention.

Member of the Public - Heven Barhanet

We would have had nothing.

Member of the Public - Heven Barhanet

But it was us as residents that stood together to stand up and the failures of the fact that Mayor Mamdani and the health department, they have not shown up once since that meeting.

Member of the Public - Heven Barhanet

They have not tabled.

Member of the Public - Heven Barhanet

And to hear that the Upper East Side has had all of these resources, but those of us in West Harlem.

Member of the Public - Heven Barhanet

Black and brown people have not had anything.

Member of the Public - Heven Barhanet

It's disgusting.

Member of the Public - Heven Barhanet

And honestly, I want to call out also our councilwoman, Shaun-Abreu.

Member of the Public - Heven Barhanet

I haven't heard from him.

Member of the Public - Heven Barhanet

I haven't seen him.

Member of the Public - Heven Barhanet

He hasn't said anything.

Member of the Public - Heven Barhanet

We don't even know where we are.

Member of the Public - Heven Barhanet

I am still under current water restrictions.

Lynn C. Schulman

I'll bring this back.

Member of the Public - Heven Barhanet

But I just want to make sure that you guys bring this back to the health department.

Member of the Public - Heven Barhanet

I just want to make sure that they have additional training for their staff because their staff does not understand what Legionnaires is.

Member of the Public - Heven Barhanet

They don't understand what equity is when it comes to addressing health concerns in black and brown communities, which means that you should have translators, that you should have materials that are speaking in Spanish and other languages.

Member of the Public - Heven Barhanet

The simple fact that these little things are not being done post what's being happened is disgusting to me.

Member of the Public - Heven Barhanet

And the last time they showed up to our building, which was like a couple months ago,

Member of the Public - Heven Barhanet

the person that was tabling didn't know why they were there.

Lynn C. Schulman

Okay.

Lynn C. Schulman

All right.

Lynn C. Schulman

Thank you for sharing that.

Lynn C. Schulman

But make sure, please make sure to submit something.

Lynn C. Schulman

It's testimony at council.nyc.gov.

Lynn C. Schulman

Okay.

Lynn C. Schulman

And you can, if you forget, you can go up on the council website.

Lynn C. Schulman

It's there.