Ariola questions protocol for OTI notifying partner agencies
Ariola asks about the protocol for OTI telling NYPD and FDNY when something goes wrong. Gelobter reiterates that in this case NYPD notified OTI. Ariola calls it embarrassing that OTI heard from sister agencies, asking why OTI didn't have supervisors on site checking systems.
As I mentioned in this case, actually, NYPD told us.
Isn't that unusual for you?
Isn't that embarrassing for your agency?
Aren't you supposed to have supervisors on site checking this?
Why should you hear it from your sister or brother agencies that calls are not going through and that people's lives are in danger?
The absolute gap of seven hours is unacceptable.
The fact that we still don't know how many people were contacted back.
and how many people survived that seven hours and how many people didn't, that's just unacceptable.