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Q&A

Brewer questions what NextGen 911 will improve

New York City Council · Sep 9, 2026 · starts 1:26:00 · 1 min 20 sec

Brewer asks what NextGen 911 will do differently. Gelobter explains E911 is legacy and analog, while NextGen 911 introduces digital systems that should streamline processes, improve logging, tracking, analysis, and alerting. Phase one rollout is the priority before additional modern features.

Gale A. Brewer

Now, the next gen, which is obviously next year, what will that do that would be helpful in this situation?

Gale A. Brewer

Obviously, it's not ready yet.

Gale A. Brewer

You don't know.

Gale A. Brewer

But what are we planning that...

Gale A. Brewer

I thought it was started in Bloomberg.

Gale A. Brewer

I thought it was before 2020, but okay.

Gale A. Brewer

What is the big deal about next gen?

Lisa Gelobter

So next gen, so E911, which is the part of the system that we're on.

Lisa Gelobter

Now is legacy and it does need to be updated.

Lisa Gelobter

It also really relies on analog systems and next gen 911 introduces digital systems to it.

Lisa Gelobter

And so it should streamline the process, allow for

Lisa Gelobter

better logging and tracking and analysis and alerting.

Lisa Gelobter

And I think that once it is rolled out, I think once phase one is rolled out, it also then lends itself to the possibility of additional kind of more progressive and more modern features.

Lisa Gelobter

We need to focus on getting phase one rolled out.

Gale A. Brewer

Okay, so then the other question I have is just in terms of training for these systems, how does, you know, obviously hard to train for this outage situation, but what