Felder questions predictive analytics and AI for first responder staging
Felder asks about the status of predictive analysis initiatives to stage first responders based on anticipated 911 demand. Barbera says this is part of NextGen 911 Phase 2, which hasn't started yet. Gelobter says they need to revisit previous plans and ensure whatever is built is correct, safe, and secure before adding features.
Shifting a little bit to predictive analytics and AI, in 2025, the city's Deputy Commissioner for Public Safety and Emergency Services discussed projects involving enhanced location
services and predictive analysis to help determine where first responders should be staged based on anticipated 911 demand.
What is the current status of that initiative?
I believe you're referencing the NextGen 911 Phase 2 program.
Due to the ongoing extension of the NextGen 911 call handling program, the Phase 2 program has
It started to a point where we have an executive strategy, and we are working now to prioritize items of how we will address them.
The priority will be addressing any remaining items from the main phase of NextGen 911 with those additional features yet to come.
So that has not started yet.
And again, I would just say that until we have phase one buttoned up and we know when it actually can roll up in a way that is safe and secure, I think also at that point, we will take a closer look about what features and additions
do make sense, who they're serving, what problem they're solving, and again, making sure that they are safe and secure across the board.
So I would just, I think we're going to have to take a finer look at.
Whatever the previous plans were.
Okay, thank you for that answer.
What does your office mean by predictive analysis in this context?
What information is being analyzed?
What predictions are being generated?
How are those predictions used operationally in terms of this initiative?
I would say that it's part of phase two, so I can't speak to a lot of the detail, and I think we need to revisit to make sure that whatever it is that we are building at that time is the correct stuff.
Okay, thank you for that.
We'll have more on that later on.
I want to ask about AI specifically with Motorola.