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Q&A

Felder questions Verizon and T-Mobile roles in 911 system

New York City Council · Sep 9, 2026 · starts 2:41:45 · 1 min 5 sec

Felder asks about Verizon's role and articles mentioning T-Mobile as a 911 network provider. Barbera clarifies Verizon is the E911 provider for NYC, and T-Mobile does not play a role in 911 call delivery within the city's infrastructure, though they provide 911 service to their customers. NextGen 911 is primarily a Motorola managed network.

Simcha Felder

But previously, I think Barbara.

Simcha Felder

Barbara testified about New York City Public Safety Network, and there are articles that mention T-Mobile as a network provider for 911.

Simcha Felder

So who is the provider?

Simcha Felder

Is it on an independent server?

Simcha Felder

Like, what is the clarifying there?

Unidentified speaker

The E911 provider for New York City is Verizon.

Simcha Felder

That's the old system that we're working our way out.

Simcha Felder

Okay.

Unidentified speaker

T-Mobile does not play a role in 911 call delivery within the city's infrastructure.

Simcha Felder

So it is not a network provider, T-Mobile?

Unidentified speaker

Not for the city's 911 system, but obviously they provide 911 service to their customers by giving them the ability to contact New York City 911.

Simcha Felder

And then next gen is fully Motorola.

Unidentified speaker

The primary core component to it is a Motorola managed network.

Simcha Felder

Okay.

Simcha Felder

Okay, we have a few contract questions.