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Q&A

Chair Thomas-Henry questions Khan on investigating high vacancy areas and landlord behavior

New York City Council · Sep 16, 2026 · starts 1:11:22 · 1 min 25 sec

Thomas-Henry asks whether SBS investigates why landlords in high-vacancy areas aren't leasing spaces. Khan describes walkthroughs with electeds, BIDs, and community stakeholders, and notes commercial district needs assessments help map community needs, though reaching landlords can be difficult.

Shanel Thomas-Henry

Going back to vacancy rates, has SBS looked at, especially in areas of the city where they're

Shanel Thomas-Henry

significantly high, have you guys been on the ground to kind of investigate to see why these landlords are not leasing these spaces?

Haris Khan

We've had walks.

Haris Khan

We've had walkthroughs with electeds.

Haris Khan

We've had walkthroughs with business improvement districts.

Haris Khan

We've had walkthroughs with key community stakeholders who may be related or connected to landlords.

Haris Khan

It's difficult.

Haris Khan

It's sometimes hard for even tenants, as Council Member Brewer mentioned, to get a hold of a landlord.

Haris Khan

So it's tough.

Haris Khan

But we do conduct these on-the-ground assessments of what's happening in that community.

Haris Khan

And when our neighborhood development grants include a commercial district needs assessment component, that further deepens our understanding of what's happening in the community.

Haris Khan

What do the customers want?

Haris Khan

What are the shoppers interested in?

Haris Khan

What are the biggest concerns of the businesses, the neighbors, et cetera, important stakeholders in that neighborhood to help us map out the needs of that community?

Haris Khan

I did want to clarify, I misspoke on the loan and the affordable lending options.

Haris Khan

We do also connect businesses to banks, larger banks, not just the CDFIs.

Haris Khan

It depends on the needs of that business, what's available in the market, and what they're interested in.

Haris Khan

But as you said, many businesses would prefer a grant program, but that then is subject to a budget process and resources.