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Q&A

Caban Q&A: Local Law 37/39 reporting quality decline

New York City Council · Sep 18, 2026 · starts 1:25:48 · 45 sec

Caban asks why FY2024 reported veterans who received mental health services while FY2025 only counted requests, losing the ability to tell whether veterans actually received care. Orlando attributes the change to previous administration decisions and says they are working to restore outcome reporting.

Tiffany L. Cabán

Thank you.

Tiffany L. Cabán

In terms of local law 37, 39, and other adherence to them, Commissioner, the fiscal year 2024 report

Yesenia Mata

So that's an example.

Yesenia Mata

So at DVS, we are meeting with our providers to hear from them directly to let us know what has been working, what hasn't been working.

Yesenia Mata

And as an agency, as we continue having many roundtables at DVS, I've heard from many veteran groups that perhaps that this is one of the first times when the agency itself has really engaged many of the groups.

Tiffany L. Cabán

counted veterans who received mental health services, while fiscal year 2025 largely

Yesenia Mata

So that's an example.

Yesenia Mata

So at DVS, we are meeting with our providers to hear from them directly to let us know what has been working, what hasn't been working.

Tiffany L. Cabán

counted requests.

Tiffany L. Cabán

Why did we lose the ability to tell whether veterans actually received care from 2024 to 2025?

Yesenia Mata

And as an agency, as we continue having many roundtables at DVS, I've heard from many veteran groups that perhaps that this is one of the first times when the agency itself has really engaged many of the groups.

Nicole Orlando

Thank you for that question.

Nicole Orlando

And while that was decisions in the previous administration, what we are working towards is ensuring that we can report on those numbers.

Yesenia Mata

So that's an example.

Yesenia Mata

So at DVS, we are meeting with our providers to hear from them directly to let us know what has been working, what hasn't been working.

Yesenia Mata

And as an agency, as we continue having many roundtables at DVS, I've heard from many veteran groups that perhaps that this is one of the first times when the agency itself has really engaged many of the groups.