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Q&A

Morano Q&A: biggest obstacle to veterans receiving care

New York City Council · Sep 18, 2026 · starts 1:43:56 · 1 min 9 sec

Morano asks what is the single biggest obstacle preventing DVS from ensuring every veteran who requests mental health care actually receives it. Mata says she continues assessing every program and data to understand veteran needs. Orlando says the focus is on evolving to meet changing community needs.

Frank Morano

My final question is, what is the single biggest obstacle preventing DVS from ensuring every veteran who requests mental health care in this city

Yesenia Mata

So that's an example.

Yesenia Mata

So at DVS, we are meeting with our providers to hear from them directly to let us know what has been working, what hasn't been working.

Yesenia Mata

So that's an example.

Yesenia Mata

So that's an example.

Yesenia Mata

So that's an example.

Yesenia Mata

So that's an example.

Yesenia Mata

So that's an example.

Yesenia Mata

So that's an example.

Yesenia Mata

So that's an example.

Yesenia Mata

So that's an example.

Yesenia Mata

So that's an example.

Yesenia Mata

So that's an example.

Yesenia Mata

So that's an example.

Yesenia Mata

So that's an example.

Yesenia Mata

So that's an example.

Yesenia Mata

So that's an example.

Yesenia Mata

So that's an example.

Yesenia Mata

So that's an example.

Yesenia Mata

So that's an example.

Yesenia Mata

So that's an example.

Yesenia Mata

So that's an example.

Yesenia Mata

So that's an example.

Yesenia Mata

So that's an example.

Yesenia Mata

So at DVS, we are meeting with our providers to hear from them directly to let us know what has been working, what hasn't been working.

Yesenia Mata

So at DVS, we are meeting with our providers to hear from them directly to let us know what has been working, what hasn't been working.

Yesenia Mata

So at DVS, we are meeting with our providers to hear from them directly to let us know what has been working, what hasn't been working.

Yesenia Mata

So at DVS, we are meeting with our providers to hear from them directly to let us know what has been working, what hasn't been working.

Yesenia Mata

So at DVS, we are meeting with our providers to hear from them directly to let us know what has been working, what hasn't been working.

Yesenia Mata

So at DVS, we are meeting with our providers to hear from them directly to let us know what has been working, what hasn't been working.

Yesenia Mata

So at DVS, we are meeting with our providers to hear from them directly to let us know what has been working, what hasn't been working.

Yesenia Mata

So at DVS, we are meeting with our providers to hear from them directly to let us know what has been working, what hasn't been working.

Yesenia Mata

So at DVS, we are meeting with our providers to hear from them directly to let us know what has been working, what hasn't been working.

Yesenia Mata

So at DVS, we are meeting with our providers to hear from them directly to let us know what has been working, what hasn't been working.

Yesenia Mata

So at DVS, we are meeting with our providers to hear from them directly to let us know what has been working, what hasn't been working.

Yesenia Mata

So at DVS, we are meeting with our providers to hear from them directly to let us know what has been working, what hasn't been working.

Yesenia Mata

So at DVS, we are meeting with our providers to hear from them directly to let us know what has been working, what hasn't been working.

Yesenia Mata

So at DVS, we are meeting with our providers to hear from them directly to let us know what has been working, what hasn't been working.

Yesenia Mata

So at DVS, we are meeting with our providers to hear from them directly to let us know what has been working, what hasn't been working.

Yesenia Mata

So at DVS, we are meeting with our providers to hear from them directly to let us know what has been working, what hasn't been working.

Yesenia Mata

So at DVS, we are meeting with our providers to hear from them directly to let us know what has been working, what hasn't been working.

Yesenia Mata

So at DVS, we are meeting with our providers to hear from them directly to let us know what has been working, what hasn't been working.

Yesenia Mata

So at DVS, we are meeting with our providers to hear from them directly to let us know what has been working, what hasn't been working.

Yesenia Mata

So at DVS, we are meeting with our providers to hear from them directly to let us know what has been working, what hasn't been working.

Yesenia Mata

So at DVS, we are meeting with our providers to hear from them directly to let us know what has been working, what hasn't been working.

Frank Morano

Actually received it.

Yesenia Mata

Thank you for the question.

Yesenia Mata

As mentioned, at the agency, I continue assessing every program, continue assessing the data to better understand the services that veterans

Yesenia Mata

are needing or where they are going, and that is a goal with Local Law 37 to ensure

Yesenia Mata

where veterans, what are the services that they're obtaining.

Yesenia Mata

So we do look forward to receiving the data as years continue to ensure that veterans are further supported.

Nicole Orlando

Yeah, and just to also add up on that and thank you for the question, it's not necessarily an obstacle, but it also is just making sure that we're evolving to meet the needs of the community.

Nicole Orlando

That is something that is super important to us as we understand that the community changes and the way that people want to be connected or what the needs are are always evolving.