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Q&A

Wilson Q&A: identifying homeless veterans through street outreach

New York City Council · Sep 18, 2026 · starts 1:05:50 · 48 sec

Wilson asks how DVS identifies homeless veterans beyond shelter referrals. Smalls describes coordination with DHS, DSS, street outreach teams, and a veteran coordinator stationed at HRA on Mondays and Tuesdays.

Carl Wilson

And outside of veterans in the shelter system or veterans that come to you for help, are there other ways that you are looking to identify homeless veterans that are experiencing homelessness?

Carl Wilson

Do you coordinate with any of the outreach teams that are out in, that are canvassing the city?

Carl Wilson

Or how do you identify those folks?

Donee' Smalls

Yes, we do work closely with DHS, DSS.

Donee' Smalls

We do stay in communication with the street outreach teams, but we also do outreach at HRA.

Donee' Smalls

A lot of times veterans that's coming in to HRA, we have a veteran coordinator that's there Monday and Tuesdays.

Donee' Smalls

If a veteran is experiencing housing difficulties outside of being in shelter, we have someone there to assist with that.