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Public Testimony

Jean Stevens testifies for Volunteers of Legal Service

New York City Council · Sep 18, 2026 · starts 2:42:21 · 4 min 35 sec

Jean Stevens of VOLS strongly supports Intros 307, 978A, and Resolutions 55 and 512, describing their rent freeze clinics and hotline, and arguing automatic enrollment, universal applications, and benefit restoration after temporary income increases would have immediate impact on the 57% of eligible New Yorkers who remain unenrolled.

Member of the Public - Jean Stevens

Good afternoon, Council Members.

Member of the Public - Jean Stevens

My name is Jean Stevens, and I'm the Director of the Benefits Law Project at Volunteers of Legal Service.

Member of the Public - Jean Stevens

Thank you so much for this opportunity to testify.

Member of the Public - Jean Stevens

Vols strongly supports Introductions 307, 978A, 476, 2026, 55, 512, because we know firsthand that the population we serve desperately needs all of this legislation.

Member of the Public - Jean Stevens

So the Benefits Law Project, we assist New Yorkers who rely on public assistance, including screen and tree.

Member of the Public - Jean Stevens

All of our clients live below 200% of the federal poverty level.

Member of the Public - Jean Stevens

We're one of the few legal services providers that focus specifically on screen and tree.

Member of the Public - Jean Stevens

Our goal is to reach the 57% of New Yorkers who are eligible for screen and tree but remain unenrolled.

Member of the Public - Jean Stevens

We help them apply.

Member of the Public - Jean Stevens

We help them to maintain their benefits so they can stay in their homes and communities.

Member of the Public - Jean Stevens

And avoid eviction and displacement, as my colleague stated.

Member of the Public - Jean Stevens

We host rent-free clinics all over the city where volunteer attorneys meet with clients to advise them on eligibility, help them apply and renew, also to troubleshoot any issues that come up.

Member of the Public - Jean Stevens

Our volunteers also assist clients who contact us through our hotline, and we at Foles also advocate to DOF and HPD on our clients'behalf to resolve any issues.

Member of the Public - Jean Stevens

So from our experience, we know why so many New Yorkers remain unenrolled.

Member of the Public - Jean Stevens

Anyone who assists with these benefits can see that it's very

Member of the Public - Jean Stevens

challenging for anyone, even attorneys, to navigate the applications, all the required documents, even for many people we assist to find the application, which we've been talking about, let alone older adults and people with disabilities.

Member of the Public - Jean Stevens

The groups that this program is designed to benefit face the most challenges.

Member of the Public - Jean Stevens

They cannot quickly research the correct application to submit.

Member of the Public - Jean Stevens

They don't know how to find the documents they need.

Member of the Public - Jean Stevens

They don't know how to access a portal or email or follow up on deadlines or how they're going to absorb a financial increase in their rent when their income goes up just for one year.

Member of the Public - Jean Stevens

So all of these bills we support because they address these issues head on.

Member of the Public - Jean Stevens

They have an immediate impact.

Member of the Public - Jean Stevens

The increasing number of New Yorkers with incomes above $50,000 who live on that razor-thin line of affordability and precarity, paying more than a third of their income on rent, now they will be able to be eligible.

Member of the Public - Jean Stevens

Many more people will be eligible.

Member of the Public - Jean Stevens

An automatic enrollment system would create an opt-out mechanism rather than an opt-in and provide overnight relief for thousands of eligible tenants.

Member of the Public - Jean Stevens

It would save thousands of hours of stress for tenants and administrative headache for the city and cost for the city.

Member of the Public - Jean Stevens

Similarly, a universal application and recertification would mean applicants won't be applying to the wrong agency and missing out on months of benefits.

Member of the Public - Jean Stevens

Those with children with disabilities could now benefit from DRI.

Member of the Public - Jean Stevens

And then finally, those who do lose their screedry because of a temporary boost in income will then be able to get it back restored at their same frozen level.

Member of the Public - Jean Stevens

For these reasons, we strongly urge the council to pass these legislative efforts to expand screen injury eligibility and streamline these processes.

Member of the Public - Jean Stevens

Thank you so much.

Susan Zhuang

I want to thank everyone to help our seniors, people with disabilities.

Susan Zhuang

Thank you all.

Member of the Public - Jean Stevens

Thank you.

Susan Zhuang

Okay, we have next round is...

Susan Zhuang

Susan Duquet.

Susan Zhuang

Simon Geisker.

Council Staff

Walter Adler.

Susan Zhuang

Walter Adler.

Susan Zhuang

Omar Muhammad.

Council Staff

Michael O'Connor.

Susan Zhuang

Michael O'Connor.

Council Staff

Christina, Christian, Christian Bar-Lopez.

Susan Zhuang

Christian Bar-Lopez.

Council Staff

Nicholas Mosley.

Susan Zhuang

Nicholas Mosley.

Susan Zhuang

Alex Cardoza.

Susan Zhuang

Cardone?

Susan Zhuang

I think so.

Susan Zhuang

Cardone?

Susan Zhuang

Okay, when you guys ready, please speaking.

Susan Zhuang

Thank you.