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Public Testimony

Suzanne Duque testifies on FDNY EMS community work

New York City Council · Sep 18, 2026 · starts 2:46:57 · 2 min 18 sec

Suzanne Duque of FDNY EMS Be Heard office describes EMS workers' role in supporting vulnerable New Yorkers, their exposure to hazards, and the challenges of choosing between overtime and family needs on low wages.

Member of the Public - Suzanne Duque

Good afternoon, my name is Suzanne Duque.

Member of the Public - Suzanne Duque

I work for the FDNY EMS Be Heard office.

Member of the Public - Suzanne Duque

My views today do not necessarily reflect what the views of FDNY are.

Member of the Public - Suzanne Duque

Thank you for allowing me to testify today about the outreach work New York City EMS

Member of the Public - Suzanne Duque

are doing.

Member of the Public - Suzanne Duque

Day by day, night by night, New York City EMS practice our part in supporting the caring, vibrant, resilient, inclusive city of New York.

Member of the Public - Suzanne Duque

We help safeguard the universal right for health care.

Member of the Public - Suzanne Duque

New York City EMS, their work is not necessarily seen as a social expenditure, but much more as an effort to reach the residents with the U.S.

Member of the Public - Suzanne Duque

humanitarian goal of medicine.

Member of the Public - Suzanne Duque

New York City EMS step into dirt through roaches, through heat, through cold, through snow to reach the patients.

Member of the Public - Suzanne Duque

They are exposed to blood-borne pathogens and

Member of the Public - Suzanne Duque

They connect and ease the hopelessness sometimes.

Member of the Public - Suzanne Duque

They use their excellent skills in medical care and their people skills.

Member of the Public - Suzanne Duque

And the community...

Member of the Public - Suzanne Duque

The community participation is celebrating diversity.

Member of the Public - Suzanne Duque

But yet, we very often have to make the choice between going home and doing overtime, between help our own children go through school and making the money to pay for rent.

Susan Zhuang

Please continue.

Susan Zhuang

If you didn't finish, you can continue.

Member of the Public - Suzanne Duque

I'm finished.

Member of the Public - Suzanne Duque

Thank you so much.

Susan Zhuang

Okay, thank you.

Susan Zhuang

Thank you for your work.