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Q&A

Lee asks MOPD about DRIE outreach and enrollment process

New York City Council · Sep 18, 2026 · starts 1:25:02 · 4 min 25 sec

Lee asks Commissioner Agarwal how MOPD participates in DRIE outreach, and Agarwal describes website information, constituent referrals through tabling and presentations, housing resource guidelines, and referrals to DOF's Disability Service Facilitator and PEU's Rent Freeze team, noting plans to enhance outreach including home access community engagement.

Linda Lee

Thank you so much.

Linda Lee

I like to start with MOPD.

Linda Lee

And give our Deputy Commissioner Shearer a bit of a break.

Linda Lee

Commissioner Agarwal, could you share how MOPD participates in the outreach and enrollment process for DRE eligible New Yorkers?

Nisha Agarwal

Sure.

Nisha Agarwal

First of all, thank you to everyone to invite me here.

Nisha Agarwal

Broad picture, this is an affordability issue, and New Yorkers with disabilities face the highest true cost of living against other populations in New York City.

Nisha Agarwal

They also face the greatest

Nisha Agarwal

resource gap between actual income and true cost of living, nearly double the citywide average.

Nisha Agarwal

So with that in context,

Nisha Agarwal

of the outreach we have done so far, and then I'll talk about what we want to do further.

Nisha Agarwal

We have information on DRI in our website.

Nisha Agarwal

As New Yorkers can reach out, see that in the website.

Nisha Agarwal

We also, MOPD refers constituents seeking housing services, including DRI information.

Nisha Agarwal

And there's two ways we do that.

Nisha Agarwal

One, MOPD proactively shares information about DRI programs through

Nisha Agarwal

tabling, presentations, or just talking to folks.

Nisha Agarwal

So this morning I just got a constituent who met me in the Deaf Town Hall on Wednesday, and she wanted to talk about history.

Nisha Agarwal

So that's like a way that we engage.

Nisha Agarwal

We also have calling and emails, and we receive many emails about housing resources, and we share that to constituents as well.

Nisha Agarwal

MOPD includes DRI in our housing resource guidelines, which is provided at outreach events to community partners.

Nisha Agarwal

And

Nisha Agarwal

Like other people have said, if people need assistance and applications, we refer them to the Disability Service

Nisha Agarwal

Facilitator in Department of Finance and the Front Read.

Nisha Agarwal

Brent Rees out in PAU.

Nisha Agarwal

So those are all of the things we've currently been doing.

Nisha Agarwal

Moving ahead, I think MOPD is seeking to enhance our DRE outreach and information dissemination efforts because this is the

Nisha Agarwal

mayor's affordability agenda, and so we want to expand that.

Nisha Agarwal

And the most, the biggest barrier we've noticed is that people with disabilities face

Nisha Agarwal

tend to not have access to information.

Nisha Agarwal

And we are committed to providing that information to the communities that we serve.

Nisha Agarwal

For example, we are doing a home

Nisha Agarwal

access community engagement, disseminating information and answering questions about a range of housing resources, but that includes DREAM.

Nisha Agarwal

And we are also going to work with our city partners here, like

Nisha Agarwal

example, working with aging department.

Nisha Agarwal

And, you know, we are, we're very overlapped between the communities that we serve.

Nisha Agarwal

And so working with aging, we can maybe move that ball forward.

Nisha Agarwal

So that's just a little bit about what we want to do for the future.