Zhuang asks about dedicated SCRIE outreach staff
Zhuang asks how many staff are dedicated to SCRIE outreach, and Murray explains there is no dedicated SCRIE staff but at least 308 case assistance individuals across centers and 21+ case management programs provide benefit information and application help.
Can you please describe your current outreach process and the program in detail?
How many staff are dedicated to assist in screen outreach and create information materials and help other adults through the application process?
Sure.
We don't have a dedicated number of staff to SCRI specifically.
At our older adult centers, as you know, we have our case assistance program.
So each of the 308 centers has an individual or multiple individuals who provide case assistance across a range of benefits and services.
So the number is at least 308 individuals providing those services in our case management programs.
There are multiple case managers.
We have 21 programs citywide, so at least 21 or more individuals in those programs are dedicated to providing information.
And again, we partner when we think of outreach with our colleagues here at the Department of Finance who would be on the ground and with other parts of our city government.