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Q&A

Zhuang asks DOF about outreach staff and application ratios

New York City Council · Sep 18, 2026 · starts 1:36:39 · 47 sec

Zhuang asks DOF about full-time outreach staff numbers and the ratio of staff to approved applications, and Shear says he doesn't have the information but will follow up.

Susan Zhuang

And then for DOF's outreach unit and rent-free's ombudsperson's divisions, how many full-time staff are on board?

Jeffrey Shear

I need to get back to you with that information.

Susan Zhuang

Are you able to share what the staffing level is right now?

Jeffrey Shear

I don't have that with me.

Susan Zhuang

And would you be able to share what the average number of new rent freeze program applicants were approved?

Susan Zhuang

Per staffer, I'd like to understand the ratio of staff to applications.

Jeffrey Shear

We will work on getting that to you.

Susan Zhuang

Okay.