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Q&A

Chair Hudson questions DSS on comptroller report and hazardous unit approvals

New York City Council · Sep 22, 2026 · starts 0:49:38 · 3 min 38 sec

Hudson cites a state comptroller report finding DSS approved units with hazardous violations and asks how recordkeeping allowed a new client to move into a unit another client transferred out of. Dalton disputes parts of the report and cites the rental assistance integrity unit as a backstop.

Crystal Hudson

Okay, a recent report by the New York State Comptroller on the administration of the City FEPS program for home-based clients

Crystal Hudson

found that DSS had repeatedly approved housing units with hazardous violations, including approving a client to move into an apartment with significant habitability issues despite previously approving another City FEPS client's transfer out of that same apartment

Crystal Hudson

due to habitability issues.

Crystal Hudson

Do you think the procedure envisioned by this bill would help avoid such problems in the future, or are there ways the process outlined in the bill could be improved or tweaked to be more effective?

Crystal Hudson

And then if I can also just ask specifically, because I've had a similar constituent case like this where I could not understand how the city would approve someone to live under such horrible conditions, what type of record keeping

Crystal Hudson

is being done that somebody in this particular case, somebody new is moving into the same unit that somebody was already moved out of?

Erin Dalton

Yeah, thank you for the question.

Erin Dalton

I think the agency does dispute some of the findings in the controller's report, including that there was somebody to be, there was somebody eventually to be moved into that unit, but was not currently living in that unit.

Erin Dalton

That said, obviously we care about the safety and habitability of the units that we're inspecting and that we're placing people in.

Erin Dalton

But I think I maintain that we think of the current process that we've been rolling out in the pilot

Erin Dalton

strikes the right balance between providers and HRA, splitting the inspections, the use of

Erin Dalton

virtual in all of the ways that you rightly point out where we can still check, but that we can use those kinds of technologies to make the process faster for smaller repairs.

Erin Dalton

And then us, yes, going back out for larger repairs.

Erin Dalton

I think important to note that we've also established within our accountability office a rental assistance integrity unit, and they do reviews of our inspections.

Erin Dalton

And so there is a backstop.

Erin Dalton

There is additional accountability.

Erin Dalton

But certainly we would want to hear about the experience of one of your constituents if or that you may have seen yourself a unit that.

Erin Dalton

You didn't find to be at the level we should be allowing folks to move into.

Erin Dalton

I think those are all very important, and we would want to understand.

Erin Dalton

what might have gone wrong in that process.

Crystal Hudson

Thank you.

Crystal Hudson

Yeah, I'm happy to share that in greater detail offline, but it was a situation with a mother who had

Crystal Hudson

three children, one of whom had special needs, and the conditions were just horrific.

Crystal Hudson

Rats, rodents,

Crystal Hudson

water leaks, mold, things like that.

Crystal Hudson

And then the child, you know, essentially couldn't go to school.

Crystal Hudson

They couldn't shower.

Crystal Hudson

They stopped going to school because they were unable to shower.

Crystal Hudson

And we couldn't get them out of the apartment fast enough.

Crystal Hudson

You know, it's all the typical, you know, issues that I'm sure so many of us have seen and you all have experienced too, where we can't get the voucher transfer.

Crystal Hudson

We can't get approval for the new unit.

Crystal Hudson

She had already secured a new apartment, but they couldn't get the payment.

Crystal Hudson

It's just, you know, bureaucracy, right?

Crystal Hudson

But in the meantime, the kids weren't in school, which was a separate problem.

Crystal Hudson

And they had to continue to endure those conditions while they sort of waited for everything to go through.

Crystal Hudson

That's exactly why we're here today.