Chair Hudson questions DSS on Intro 101 application response times

I'd like to move on to intro number 101.

In relation to CityFEP's application response times.

For people experiencing homelessness, what is the average length of time from issuance of a CityFEP's shopping letter to initial submission of a CityFEP's packet to DHS HRA?

We do not have that information available at the moment.

At the moment, but could you follow up with it?

I've talked to our data people.

I don't want to promise as to the level of effort that would take, but we can see.

I think also we just would want to sort of understand that within that time frame, right?

There's much that could actually...

Leads to that level of time for someone based upon EA, there aren't available apartments just for the general reason, or if someone has specifically like the commissioner mentioned, as well as some other things.

But we can see if that is something that is able to be run.

Okay, and if it is able to be run, could you please include, can you disaggregate it by DHS versus HRA DV shelters, as well as the average number of days it takes for HRA to review an application after it's submitted?

We can look at that.

I don't want to.

I'm just putting it all out there.

Yes, I'm not the data expert.

But yes, we will assess all of those requests.

And we will obviously follow up with you.

Thank you.

Okay.

What is the average length of time to process and approve a CityFEPS application from initial submission to check issuance?

I think we've provided that data.

That's the same number, the 28 days, if I understand your question correctly.

And again, we're doing better in the most recent months.

Okay.

Slightly different for in community.

Yeah.

And do you have that disaggregated?

By applications from shelter versus in community?

Yes.

So I'll run through it.

I think, and again, folks can tell me if I get this wrong, but from application to outcome on average over calendar year 2026, that's 28 days.

If you're in shelter, it's 31.

So a portion of those folks are in shelter and it's 31 days.

And if you're in community, it's 21 days.

Okay, those same numbers then.

Okay.

And then could you further disaggregate by average length of time from initial packet submission to final approval of the application?

Or the average length of time from final approval to move-in date?

Yeah, I think the first one is the answer I just gave.

Right.

So initial submission to approval.

And we do not have with us the approval to move in date.

And I don't know if we capture that data, but we could certainly follow up.

Okay.

Great.

Thank you.