Banks asks how Maximo data is used for nonconformance, vendors, and asset trends
Banks asks how NYCHA uses Maximo data to assess nonconformance, vendor issues, performance indicators, and asset needs. Greene says staff review Maximo daily, vendor data management needs improvement, and Maximo is used for lead abatement and building line leak prioritization.
And how does NITRA use the data from Maximo to assess work orders for nonconformance?
I mean, we look at my staff and I, we review Maximo every single day, minute, you know, from my position down to the borough VPs, to the skilled trade directors, et cetera.
And when it comes to vendors, how does NITRA use the data information for Maximo to assess the vendor?
Vendor issues.
That's still an area that we need to, I think, develop more and work on.
We're working with the monitor on a better vendor management protocol.
We do have a statement of services that has to be signed by our superintendents and overseen by our neighborhood contract managers, which arose a couple years ago from the scandal that we had with DOI recommendations.
But data is definitely something that we could leverage more on the vendor side, which I just want to note, vendor is predominantly, in my world, paint and tile.
That's the vast majority of it.
And how does NITRA?
Well, when it comes to the performance indicators, does NITRA get it from the work orders?
Yes.
Yes.
And has Maximo improved such that NITRA can determine work order, the work order trend or asset needs based on work orders in the system?
We do use it for those assessments.
In my world, on the property management healthy home side, we use it definitely heavily for lead abatement planning and protocols.
We also use it for the building line initiative protocols to identify lines that have high numbers of leak work orders to prioritize them for repair.
Okay.
And when it comes to work order closure without repair, in