Banks asks how PAC conversions affect work order performance; Beck says data not comparable

All right, so we're going to move on to transparency.

How has the conversions of the 30,000 Section 9 units to PAC impacted overall work order performance?

You want me to react to you?

Thank you for the question.

It's a little difficult for us to answer just because we, again, on the PAC side, are monitoring work orders as they're resolved in those key pillar areas.

And the work order data and information that we collect on the Section 9 side is vastly different and much more detailed.

And a lot of that is because...

We are in an oversight role as the Section 8 administrator for the PACT program.

And I think fundamentally, we are able to address the full capital needs that are needed at the developments when they convert through the program.

So that's $10 billion in investment that we've been able to make across the city, over 32,000 apartments.

And we can see from the data in that portfolio from the work order data that we collect, you know, that there are significantly fewer work orders opened.

Again, that's for a different subset of key pillar areas.

But this year so far, there have been 16,000 work orders opened across the 32,000 apartments.

So that's about 51 work orders per 100 units or one work order for every two apartments.

It's a very different data set than the NYCHA data set, and I don't think it's fair to compare those two as it's just fundamentally on different footing.

I'm going to ask this question anyway.

Are PAC developments outperforming work order response times at Section 9 developments?

I can speak just to the work order and the response times for the PACT property managers, and they are responding within the vastly, or majority of them are responding within the required response times.

How are they outperforming?

I don't think that is a fair comparison to make.

Okay.