Banks challenges NYCHA's numbers against on-the-ground cases; Greene disputes that system is broken
Banks says residents are not experiencing NYCHA's reported responsiveness, citing Dickey and Estrada's cases, and asks if the system is broken. Greene respectfully disagrees, says NYCHA completes much work and sometimes early, and points to the Critical Repairs Initiative for missing cabinets and temporary sinks.
It's easy to throw numbers out, but on the ground, this is not happening.
Folks are not.
You know, seeing, they're not actualizing these numbers that you're throwing out and quote unquote the responsiveness of NITRA.
You saw this in these two early on in the pre-panel
that had we not interceded, these residents would have been waiting one seven months and the other one close to two months.
So, I mean, listen, you did say this is the reality.
So the reality that the system is broken and it doesn't work?
No, that's...
You don't have to agree on the record.
No, I'm going to respectfully disagree.
We are getting, again, a lot of work done.
And there are unfortunate cases, but we also are completing work early.
early in a lot of the instances.
We have to give folks a scheduled date.
We cannot bump appointments because that's bumping somebody else's appointment.
So we want to make sure that we are being fair and equitable in distributing appointments.
And one thing I will note, one thing I do want to know on the record is that
Through the CRI program that we're trying to create, missing cabinets and holes in the walls and temp sinks is one of the items that we're going to be looking forward to pushing faster.