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Q&A

Banks confirms intervention led to three-to-four-day completion; Estrada recounts repairs

New York City Council · Sep 22, 2026 · starts 0:36:24 · 1 min 40 sec

Banks says his office intervened on September 14 and NYCHA completed the job in three to four days. Estrada confirms he contacted the office, they door-knocked his mother together, and repairs were completed by Thursday and Friday.

Chris Banks

And once we, my office had intervened following, you know, the intervention we did on September 14th, NITRA completed the entire job in just three to four days.

Chris Banks

Am I correct?

Member of the Public - Jeremy Estrada

You are correct.

Member of the Public - Jeremy Estrada

I reached out to your office because...

Member of the Public - Jeremy Estrada

I knew the resources that I knew from a housing organizer to reach out to the local elected to take a pressure on night show.

Member of the Public - Jeremy Estrada

Does it need to happen?

Member of the Public - Jeremy Estrada

No, it shouldn't need to.

Member of the Public - Jeremy Estrada

But yeah, when I contacted you and gave you my mother's information, we door knocked her together and I translated for her.

Member of the Public - Jeremy Estrada

I would say we spoke together on Tuesday.

Member of the Public - Jeremy Estrada

Was that day a Tuesday?

Chris Banks

It was Tuesday.

Member of the Public - Jeremy Estrada

Yes.

Member of the Public - Jeremy Estrada

She had gotten her repairs on Thursday with the cabinets installed, and then on Friday they connected her sink.

Chris Banks

Thank you again for answering those questions and sorry about the experience of your mother, but we're glad we were able to, you know, make the call.

Chris Banks

to get that done.

Member of the Public - Patricia Dickey

Thank you.

Chris Banks

To the panel, thank you.

Chris Banks

Thank you.

Chris Banks

We need them to call nature.

Chris Banks

Nature need to do their job.