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Q&A

Banks asks Estrada about NYCHA's two-month delay explanation

New York City Council · Sep 22, 2026 · starts 0:35:28 · 55 sec

Banks asks what explanation NYCHA gave for leaving the senior apartment in disrepair for two months. Estrada says communication was minimal and the reason given was that they were backed up.

Chris Banks

And when Nitra initially informed your mother that they wouldn't return until October

Chris Banks

22nd, which I believe is the date, leaving the senior residence apartment in a state of complete disrepair.

Chris Banks

For a full two months.

Chris Banks

What explanation, if any, did they give?

Member of the Public - Jeremy Estrada

So during my initial testimony, I said that they communicated very little with her.

Member of the Public - Jeremy Estrada

So but one of the things that she has told me that, you know.

Member of the Public - Jeremy Estrada

What happened was that they said that they were backed up, which especially since someone who has a health issue in there.

Member of the Public - Jeremy Estrada

Should have probably taken priority.

Member of the Public - Jeremy Estrada

It should have taken, you know, two months of waiting to get a repair.