Banks states hearing goals: accountability, transparency, timely repairs
Banks says a properly managed work order system can improve residents' well-being within days. He calls for NYCHA accountability, transparency from NYCHA and PACT partners, and timely complete work orders regardless of building management.
A work order system that is managed properly can improve the well-being of residents within days.
So this hearing is our chance to hold NYCHA accountable while also learning how
PAC partners handle repairs.
We're asking NYCHA and PAC partners for more transparency moving forward.
As more PAC transitions occur, residents need a commitment to timely and complete work orders, regardless of who manages the building.