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Agency Testimony

Beck on PAC dashboard and remaining work

New York City Council · Sep 22, 2026 · starts 0:52:14 · 1 min 3 sec

Beck says NYCHA launched an online PAC dashboard in 2023 showing quarterly maintenance, tenancy, and construction data. She acknowledges more work remains to reduce NYCHA's work order backlog and says NYCHA will keep collaborating with stakeholders.

Heather Beck

In 2023, NYCHA launched an online PAC dashboard that displays quarterly data on maintenance and repairs, tenancy proceedings, and construction progress.

Heather Beck

Partners such as the Federal Monitor have acknowledged our progress.

Heather Beck

Although we have made significant strides forward in our work to better serve all of our residents, yielding tangible results in terms of residents'living experience and the conditions of their homes, we acknowledge that there is still work to do

Heather Beck

to further reduce NYCHA's work order backlog.

Heather Beck

With continued transformation as our guide, we will keep innovating and collaborating with all of our stakeholders to enhance our operations and delivery to residents to ensure that they have homes they deserve.

Heather Beck

Thank you for standing with us as we strive to improve residents'quality of life, and we appreciate your partnership and support.

Heather Beck

We are here to answer any questions you may have.

Chris Banks

Thank you for your statements, your opening statements.

Chris Banks

I guess we'll just dive straight into the questions.