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Public Testimony

Hollingsworth on accessibility alterations shrinking apartments without notice

New York City Council · Sep 22, 2026 · starts 0:13:12 · 1 min 16 sec

Hollingsworth says first-floor apartments were altered for wheelchair accessibility even where residents did not need accessible units, reducing usable space. She says residents were not shown altered floor plans and some returned to find their furniture no longer fit.

Member of the Public - Carla Hollingsworth

A number of first floor apartments were altered to provide wheelchair accessibility, even though the residents occupying those particular apartments did not require accessible units.

Member of the Public - Carla Hollingsworth

We want to be

Member of the Public - Carla Hollingsworth

Be very clear.

Member of the Public - Carla Hollingsworth

Accessibility is not the problem.

Member of the Public - Carla Hollingsworth

Accessible apartments are necessary and important.

Member of the Public - Carla Hollingsworth

The issue is what happened to the existing residents.

Chris Banks

30 seconds to wrap it up.

Member of the Public - Carla Hollingsworth

Hallways were widened, bathrooms enlarged to accommodate roll-in showers.

Member of the Public - Carla Hollingsworth

As a result, usable space elsewhere in the apartments was reduced.

Member of the Public - Carla Hollingsworth

Residents were not shown the altered floor plans beforehand.

Member of the Public - Carla Hollingsworth

Some residents returned from temporary relocation and discovered that furniture and belongings that fit into their apartments before construction no longer fit.

Member of the Public - Carla Hollingsworth

One resident, after seeing her altered apartment, refused to return because she said that she can't fit.

Member of the Public - Carla Hollingsworth

She's being threatened that she will lose her subsidy if she doesn't go back.

Chris Banks

You finished?

Member of the Public - Carla Hollingsworth

No, I'm not.

Chris Banks

I'll give you 30 more seconds.

Member of the Public - Carla Hollingsworth

Okay, thank you.

Member of the Public - Carla Hollingsworth

Residents should not discover permanent alterations to their homes only after the work has already been completed.