Sarisi says siloed property management causes repair delays

I think one of the unique things about my experience having come from city council is, you know, being able to problem solve issues.

And there was a period of time in NYCHA where I was directed to look at community centers.

And so I think one of the cool things about.

What NYCHA is kind of doing, at least on the Section 9 side, was a lot of their reorganization really helped to uncover the extent of the disinvestment at NYCHA,

not just in work orders, but also in HPD violations, which now exist online.

And there's a lot more information that tells us how bad the situation really is.

Part of the problem that I kind of see and I saw, I don't know if it's changed in the three years that I was working on this particular project, but a lot of the property management operations are very siloed,

which worked really well for uncovering a lot of the issues.

But now when you actually have to address them, it actually becomes almost impossible just because now you have a unit with a variety of issues.

And if it takes a trade skill a certain amount of time for each one to follow up, yeah, you're going to see delays for about a year or more.

And so one of the things that I think worked really well when we were doing community centers, and I've tried to pass on those notes, is what it actually looks like when we're working with a variety of people.

And so just on the community center side, what it looks like to have trade skills, a variety of trade skills working on a location at the same time.

With capital projects because there are things that capital projects does that operations doesn't know about and vice versa.

And when you tend to have multiple teams in one room, you tend to see a lot of expertise come back and forth.

And if you use community partnerships, at least in terms of community centers,

There's collaborative ways that you could work with people to address a variety of issues.