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Q&A

Restler asks about global accountability from exam to hiring

New York City Council · Sep 22, 2026 · starts 1:03:35 · 1 min 59 sec

Restler calls for measuring the entire timeline from exam posting to hiring; Porter says they are in initial stages of tracking but face challenges in a decentralized environment.

Lincoln Restler

Could I do one more question and then I'll shut up?

Lincoln Restler

Thank you so much.

Lincoln Restler

The last thing I wanted to ask is just,

Lincoln Restler

I really feel that DCAS should be measuring itself and we should be holding you all accountable from the time a test is posted until the time somebody is hired.

Lincoln Restler

And we need to be thinking about that kind of global life cycle from post, you know, from kind of when,

Lincoln Restler

from exam to hiring.

Lincoln Restler

And I know you're not in control of every step of that process.

Lincoln Restler

I get it.

Lincoln Restler

But you are the closest thing we have to, as the deputy commissioner for talent, right?

Lincoln Restler

Like as the person thinking globally about how do we make these systems work better.

Lincoln Restler

And I really hope that as you think about the MMR moving forward, as we think about

Lincoln Restler

holding ourselves accountable to do a better job at streamlining this process, we can lay out what that timeline looks like from beginning to end because it's not just

Lincoln Restler

The PC is in DCAS's control.

Lincoln Restler

We need to hold the agencies accountable too.

Lincoln Restler

And I know you bring in the HR representatives.

Lincoln Restler

I know you do your best to provide guidance and input to help them do their jobs better.

Lincoln Restler

But we should have really good data that shows us that HPD is actually doing a great job with DCAS's help.

Lincoln Restler

DOHMH is pooping the bed, or whatever it may be.

Lincoln Restler

We need to see that data, and we need to hold ourselves accountable from beginning to end to understand where in the process are we having our greatest obstacles, where are the challenges.

Lincoln Restler

Have you thought about a kind of global accountability from exam posting to hiring dates across the board for how we can do a better job of holding agencies and titles accountable in their hiring of individual titles?

Katrina Porter

Yes, the short answer is yes.

Katrina Porter

We are looking at that.

Katrina Porter

We're in the initial stages of those conversations.

Katrina Porter

And it is challenging to track what you're describing only because we work in a decentralized environment.

Katrina Porter

And there's data that we just don't have access to.

Katrina Porter

But we agree that that is something that we need to focus on and better track.