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Q&A

Morano asks if DORIS can detect failure to transfer substantive messages

New York City Council · Sep 22, 2026 · starts 1:24:21 · 1 min 31 sec

Morano asks whether DORIS has any independent way to determine if an employee failed to transfer a substantive Signal message; Smith-Cruz says it is up to the individual user to transfer substantive messages and DORIS cannot do this, so compliance depends on individual employees recognizing what must be preserved.

Frank Morano

Right.

Frank Morano

Does Doris have any independent way to determine whether an employee has failed to train?

Frank Morano

Transfer a substantive signal message into an approved record system.

Member of the Public - Shanta Smith-Cruz

Unfortunately.

Frank Morano

You didn't say thank you for the question.

Frank Morano

I was going to say.

Frank Morano

Okay.

Member of the Public - Shanta Smith-Cruz

Thank you for that question.

Member of the Public - Shanta Smith-Cruz

I do actually appreciate it.

Member of the Public - Shanta Smith-Cruz

Thank you.

Member of the Public - Shanta Smith-Cruz

Ooh, that was a good one.

Member of the Public - Shanta Smith-Cruz

And that you said substantive signal messages, and I don't believe that I know that that, if a message is substantive, then it is up to the agent.

Member of the Public - Shanta Smith-Cruz

The user, the person who's writing the message, or receiving it for that matter, to transfer it to a different location.

Member of the Public - Shanta Smith-Cruz

It isn't a Doris process.

Member of the Public - Shanta Smith-Cruz

It would be not possible for us to do this.

Frank Morano

So is compliance effectively dependent on individual employees recognizing which messages must be preserved and transferring them themselves?

Member of the Public - Shanta Smith-Cruz

Thank you for that question.

Member of the Public - Shanta Smith-Cruz

To be compliant with the 2025 instant messaging policy, a user ought to participate in the process of transferring instant messages that are substantive if they exist.

Frank Morano

Thank you, and thank you, Chair.

Frank Morano

And I do hope because there are so many folks that could be answering these questions that aren't here that this committee and this council will consider using our subpoena power to force them to answer these questions,

Frank Morano

irrespective of whether we get a thank you for the question when those questions are proffered.

Frank Morano

Thank you.