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Agency Testimony

Smith-Cruz explains retention schedules and the 2025 instant messaging policy

New York City Council · Sep 22, 2026 · starts 0:18:20 · 2 min 8 sec

Smith-Cruz explains the archival principle that not all records are archival, with retention schedules ranging from zero to 99 years or perpetuity, and introduces the May 2025 instant electronic messaging policy developed with the Law Department.

Member of the Public - Shanta Smith-Cruz

The records management lifecycle contends with a basic archival principle.

Member of the Public - Shanta Smith-Cruz

Not all records are archival.

Member of the Public - Shanta Smith-Cruz

Instead, we ask, is the record active?

Member of the Public - Shanta Smith-Cruz

Is the record substantive?

Member of the Public - Shanta Smith-Cruz

For how long does it need to be retained?

Member of the Public - Shanta Smith-Cruz

Does it have historical and enduring value?

Member of the Public - Shanta Smith-Cruz

Answers to these questions lead the record series retention schedules, which can be as long as 99 years or perpetuity, on average three to eight, maybe 10 years, and as low as a schedule of zero.

Member of the Public - Shanta Smith-Cruz

Which brings me to instant messaging policy.

Member of the Public - Shanta Smith-Cruz

Policies and practices regarding instant messages relate to the May 25, May 2025 policy.

Member of the Public - Shanta Smith-Cruz

This policy was in close consultation with the law department and the office of the chief counsel.

Member of the Public - Shanta Smith-Cruz

Doris updated its policy on instant electronic messaging records.

Member of the Public - Shanta Smith-Cruz

And I brought copies of the policy so that we can read along together.

Member of the Public - Shanta Smith-Cruz

So if one of the guards could help me pass along the document.

Member of the Public - Shanta Smith-Cruz

There he goes.

Member of the Public - Shanta Smith-Cruz

I'm a librarian, so I like read-alongs.

Member of the Public - Shanta Smith-Cruz

I didn't take one for myself.

Member of the Public - Shanta Smith-Cruz

And so when you receive it,

Member of the Public - Shanta Smith-Cruz

You'll note that it does state, I don't actually.

Member of the Public - Shanta Smith-Cruz

In bold and underline on page two.

Member of the Public - Shanta Smith-Cruz

Instant electronic messages.

Member of the Public - Shanta Smith-Cruz

Oh, wait, sorry.

Member of the Public - Shanta Smith-Cruz

Okay, on page two in bold and underlined so that it's not hidden.

Member of the Public - Shanta Smith-Cruz

And this policy has actually been posted online since its development.

Member of the Public - Shanta Smith-Cruz

In May 2025.