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Q&A

Wilson suggests regular review of social media policy; Smith-Cruz welcomes feedback

New York City Council · Sep 22, 2026 · starts 1:09:15 · 1 min 2 sec

Wilson asks how often the social media policy is reviewed; Smith-Cruz says it was last updated in 2021 with a Department of Investigation request at that time, and Wilson suggests regularly occurring reviews given how quickly technology moves, which Smith-Cruz welcomes.

Carl Wilson

How often do you conduct a review of the social media policy?

Member of the Public - Shanta Smith-Cruz

Thank you for that question.

Member of the Public - Shanta Smith-Cruz

The social media policy was last updated in 2021, and I unfortunately don't have any understanding of when it was initiated.

Member of the Public - Shanta Smith-Cruz

I know there was a Department of Investigation.

Member of the Public - Shanta Smith-Cruz

Requests during that time for when it was evaluated.

Member of the Public - Shanta Smith-Cruz

I'm not sure what prompted that or what came to that point, but we led to this

Member of the Public - Shanta Smith-Cruz

policy that essentially puts social media at a place of permanence.

Member of the Public - Shanta Smith-Cruz

And so everything that is put to social media is permanently retained, which means that we keep it forever.

Carl Wilson

Given how quickly tech seems to be moving these days, it might make sense to have a regularly occurring review of these social media apps and how they affect our government communication.

Member of the Public - Shanta Smith-Cruz

Thank you for that feedback.

Gale A. Brewer

Councilmember Dindowitz and then Councilmember Wong.