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Q&A

Boyd cites 0.1% missed medical appointments and clinic dashboard

New York City Council · Sep 23, 2026 · starts 1:33:04 · 2 min 1 sec

Boyd says DOC data show 0.1% of scheduled medical appointments were rescheduled due to lock-ins from January through August 2026. He defends safety-driven lockdowns and says DOC tries to produce people the same day when possible.

James Boyd

So the one data set we do have is specific to medical appointments that are scheduled.

James Boyd

And in regards to appointments that were, you know, rescheduled due to lock-in, that was 0.1%.

James Boyd

And so the department has made a lot of progress when it comes to producing individuals in custody to their appointment.

James Boyd

Especially during a lockdown, when it's safe to do so.

James Boyd

And Councilmember, you've been in our facilities and you've seen the corridors.

James Boyd

If something's happening on one side, an incident that's happening on one side of the building, we're not going to move people around until it's safe to do so, especially with a population who might either retaliate or react to another person in custody in the corridors.

James Boyd

We want to be very conscientious of that.

James Boyd

But we work very closely with CHS that if someone has missed their medical appointment due to a lock-in, we try to see if they can be produced the same day.

James Boyd

And so that's progress.

James Boyd

In addition, again, this clinic production dashboard, I think, is the path forward to strengthen that coordination, track things in real time.

James Boyd

I welcome the opportunity for you to come.

James Boyd

Tour GRVC and see the clinic production dashboard yourself and engage with uniformed staff to see how it's working.

James Boyd

We think, you know, modernization is the key here.

James Boyd

You know, we can follow up when it comes to specific lockdown incidents, but it's all incident driven, right?

James Boyd

Each situation is unique.

James Boyd

And so I would just take that into consideration.

James Boyd

Lockdowns are not just a broad brush, right?

James Boyd

It's incident driven.

James Boyd

depending on whatever the situation is that precipitated it.

Selvena N. Brooks-Powers

The 0.1% that you mentioned, is that for 2026?

James Boyd

January 2026 through August 2026.