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Public Testimony

Nadia Chait describes discharge medication failure and opposes Intro 453

New York City Council · Sep 23, 2026 · starts 2:27:27 · 2 min 29 sec

Nadia Chait of CASES says DOC and CHS described a world that does not match her clients' experiences. She recounts a client with a known release date who missed a long-acting injectable and faced Medicaid and pharmacy failures, causing a 24-hour delay. CASES opposes Intro 453 as written.

Member of the Public - Nadia Chait

Good afternoon, Chair Brooks-Powers.

Member of the Public - Nadia Chait

I'm Nadia Cheat.

Member of the Public - Nadia Chait

I'm the Senior Director of Policy and Advocacy at Cases.

Member of the Public - Nadia Chait

We serve over 12,000 New Yorkers annually with a specialty in serving folks with serious mental illness and criminal legal system involvement.

Member of the Public - Nadia Chait

DOC and CHS described a world today that I wish existed for our clients, but it doesn't.

Member of the Public - Nadia Chait

And it is frustrating to see those agencies continue to state that they are providing adequate care

Member of the Public - Nadia Chait

and producing people for their mental health appointments when their own data, as well as the numerous monitors of the city's various consent decrees that they are continually not in compliance with, show that that is not the case.

Member of the Public - Nadia Chait

And so I'd like to share a story of one of our clients.

Member of the Public - Nadia Chait

our clients who recently experienced what happens when DOC and CHS fail at their basic duties.

Member of the Public - Nadia Chait

And I would like to state at the front that this was a client with a known release date.

Member of the Public - Nadia Chait

So this is the easiest scenario for them to succeed, right?

Member of the Public - Nadia Chait

And this was an individual coming into our Nathaniel Act Alternative to Incarceration program.

Member of the Public - Nadia Chait

The individual was due for their long-acting injectable on the day of their release.

Member of the Public - Nadia Chait

They did not receive it.

Member of the Public - Nadia Chait

The individual's Medicaid should have been active.

Member of the Public - Nadia Chait

It was set to inpatient, which means that they can't receive community care.

Member of the Public - Nadia Chait

The individual's prescription was not sent to a pharmacy, so even though...

Member of the Public - Nadia Chait

That prescription would be covered by the city's medication grant program, which is designed to cover that gap when individuals'Medicaid is not active.

Member of the Public - Nadia Chait

They had no coverage for that prescription.

Member of the Public - Nadia Chait

And this was an individual who was on electronic monitoring, and so they were very, very hesitant to leave their residence and go somewhere to seek the injection, like a hospital,

Member of the Public - Nadia Chait

where they could have been forced to wait many hours and where there could have been potential compliance implications.

Member of the Public - Nadia Chait

We were ultimately able to get the medication called into the pharmacy the following day and pick it up and bring it to that individual's residence.

Member of the Public - Nadia Chait

But that was a 24-hour delay in this individual receiving their needed medication.

Member of the Public - Nadia Chait

And this is for people with the best scenario of wraparound care.

Member of the Public - Nadia Chait

So instead, we should really focus on diverting people before they enter.

Member of the Public - Nadia Chait

interact with the system and in earlier stages, which my written testimony details.

Member of the Public - Nadia Chait

We also oppose intro 453 as written.

Member of the Public - Nadia Chait

Thank you.

Selvena N. Brooks-Powers

Thank you.