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Q&A

Stephen Ferst describes tracking software and transfer credit tool

New York City Council · Sep 29, 2026 · starts 1:10:56 · 1 min 27 sec

Ferst says CSI and Hunter use application software that tracks student progress and a 43% melt between phases. He also describes a sophisticated transfer credit system being rolled out to show students exactly how overseas courses count back at CUNY.

Member of the Public - Stephen Ferst

To add to that, we do use a software that runs our application system at the College of Staten Island.

Member of the Public - Stephen Ferst

Hunter has also purchased that software.

Member of the Public - Stephen Ferst

After we went through the purchasing process, we were able to help other campuses go through it.

Member of the Public - Stephen Ferst

So we do share among campuses those experiences and are trying to expand that.

Member of the Public - Stephen Ferst

That does track students.

Member of the Public - Stephen Ferst

That does track usage.

Member of the Public - Stephen Ferst

That's how we know that 43% melt between one phase and another phase might happen.

Member of the Public - Stephen Ferst

So that is one other way that then we can go back and target why.

Member of the Public - Stephen Ferst

Why are we seeing that melt?

Member of the Public - Stephen Ferst

What are these particular students dropping off for, and how do we address that in particular?

Member of the Public - Stephen Ferst

Another of our campuses have developed a very sophisticated transfer credit.

Member of the Public - Stephen Ferst

System so that a student can look at a course overseas and see exactly what it's going to count for back at CUNY.

Member of the Public - Stephen Ferst

And it builds itself every time a new student does a new program.

Member of the Public - Stephen Ferst

That is being rolled out across, I think in about six weeks, going to be presented to all the other campuses to be rolled out perhaps to all the campuses.

Member of the Public - Stephen Ferst

So any student throughout the entire system will be able to, similar to the T-Rex system if you're familiar with that, that's a transfer internally mostly in CUNY, this would allow our students to know what they can take abroad and exactly what it's going to count for.

Member of the Public - Stephen Ferst

So we do start to share systems that try to lower those barriers.