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Q&A

Mamana proposes centralized dashboard for future business outreach

New York City Council · Sep 30, 2026 · starts 1:42:29 · 1 min 8 sec

Thomas-Henry asks whether NYC Tourism will use a more tech-related program for future outreach. Mamana says the next time the city should set up a centralized dashboard to see participation in real time and start earlier.

Shanel Thomas-Henry

And it was mentioned that most of the, this is for NYC tourism businesses, there was like a manual outreach for the future.

Shanel Thomas-Henry

Do we plan on like coordinating or a program more tech related to kind of help alleviate some of that?

Nancy Mamana

Do you mean for the CUP program?

Nancy Mamana

Yes.

Nancy Mamana

I think this was the first time that we reached out beyond our member base to virtually any outlet that served a cold beverage was eligible for this program.

Nancy Mamana

So it could have been street carts, bodegas.

Nancy Mamana

So we really did rely on associations, bids, and chambers to help get the word out beyond our purview.

Nancy Mamana

I think the next time we do this, we would just definitely set up a centralized dashboard so we could see in real time to the earlier point.

Nancy Mamana

And then we would ideally start earlier so that we can make up shortfalls as we see them with enough time.

Shanel Thomas-Henry

Is there a way for SBS to coordinate with NYC Tourism to the businesses that are?

Nancy Mamana

We did, absolutely.

Nancy Mamana

Yes.

Nancy Mamana

Okay.

Nancy Mamana

Yes.

Shanel Thomas-Henry

Okay.

Nancy Mamana

I think we just ran out of time.

Shanel Thomas-Henry

Now, you heard.