Morrisroe addresses Intro 173 GPS pin-drop proposal
Morrisroe says 311 currently collects GPS coordinates when location services are enabled and otherwise uses entered addresses. He supports exploring a pin-drop geolocator with ESRI to identify addresses in agency-required formats.
I will now turn to the legislation associated with this hearing.
Intro 173 would require the use of Global Positioning System, GPS, coordinates for 311 service requests.
We agree that our user interface would be improved with the capability to capture a user's coordinates with the familiar pin drop that many location-based applications use.
Currently, 311 service request collect GPS coordinates, latitude and longitude, based on the customer enabling location services in the mobile app or on the website,
and the customer confirming the address that is identified.
If location services functionality is disabled, 311 collects latitude and longitude based on the address entered by the customer.
We have been exploring how our geolocator service could collect lat and long based on a pin drop
Then identify the address in the format required by the agency based on the service request.
For example, an address, an intersection, or a block face.
I am looking forward to working with the council to find the best path forward for this enhancement.