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Agency Testimony

Farrell outlines sheltering and fire response triggers

New York City Council · Sep 30, 2026 · starts 0:09:43 · 1 min 53 sec

Farrell describes how NYCEM supports residents forced from their homes by fire, flood, or structural issues, often by opening a school or dispatching an MTA bus for sheltering and Red Cross registration. She lists triggers for NYCEM response, including sensitive-location one-alarm fires, two-alarm residential fires, three-alarm fires, fires with two or more fatalities, and fires requiring interagency coordination.

Christina Farrell

One of the most heartbreaking incidents that city agencies respond to are incidents when New Yorkers are forced to leave their homes, whether the result of a fire, flood, or structural issues.

Christina Farrell

During larger incidents, like multi-alarm fires or large vacates, emergency management will respond and support immediate sheltering of residents.

Christina Farrell

Often this involves opening a nearby public school or dispatching an MTA bus where residents can remain out of the elements and register for services with the Red Cross, including a hotel placement.

Christina Farrell

Emergency management.

Christina Farrell

uses triggers and protocols to respond to requests for sheltering assistance.

Christina Farrell

These were developed to ensure we respond to incidents with a need for interagency coordination on scene based on the likelihood of a multi-agency response and the complexity of these types of incidents.

Christina Farrell

While the majority of fire calls are handled locally by FDNY resources, we respond to the following.

Christina Farrell

One alarm fires in a sensitive location, such as schools, houses of worship, or city properties.

Christina Farrell

Two alarm fires in residential properties.

Christina Farrell

Three alarm fires and above.

Christina Farrell

Any fire with two or more fatalities, any fire where we have been requested by FDNY, buildings, NYPD, or any other agency to provide interagency coordination at the scene.

Christina Farrell

These fires usually involve requests for utility shutoffs or repairs or overcrowding and squatting conditions.

Christina Farrell

Emergency management citywide incident coordinators will also lead on-scene meetings with relevant agencies and landlords to identify immediately needed resources, such as large-scale equipment or food and water,

Christina Farrell

and any need for additional public messaging.